413-13B Parking Aid	2013 - 2014 MKZ
Diagnosis and Testing	Procedure revision date: 07/30/2013

Parking Aid

DTC Chart(s)

DTC Chart: BCM

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

DTC	Description	Action
B115E:01	Camera Module: General Electrical Failure	GO to Pinpoint Test A
B115E:02	Camera Module: General Signal Failure	GO to Pinpoint Test A
B115E:08	Camera Module: Bus Signal/Message Failure	GO to Pinpoint Test A
B115E:49	Camera Module: Internal Electronic Failure	Sets in continuous memory and on-demand in the BCM when an internal fault in the rear video camera is detected. CLEAR the Diagnostic Trouble Codes (DTCs) and REPEAT the self-test. If DTC B115E:49 returns, INSTALL a new rear video camera. REFER to: Parking Aid Camera - Vehicles With: 4-Door (413-13B Parking Aid, Removal and Installation).
B115E:55	Camera Module: Not Configured	Sets in continuous memory and on-demand in the BCM when the video camera is not configured. Using a diagnostic scan tool, PERFORM the rear video camera configuration.
B115E:9A	Camera Module: Component or System Operating Conditions	Sets as an on-demand DTC in the BCM when the prerequisite conditions are not met for the on-demand self test. INSPECT the decklid to make sure it is fully closed and DIAGNOSE any other Diagnostic Trouble Codes (DTCs) present in the BCM . REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
All other Diagnostic Trouble Codes (DTCs)	-	REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).

DTC Chart: APIM

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

DTC	Description	Action
C1001:01	Vision System Camera: General Electrical Failure	GO to Pinpoint Test A
All other Diagnostic Trouble Codes (DTCs)	—	Vehicles equipped with THX® audio, REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing). Vehicles not equipped with THX® audio, REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).

Symptom Chart(s)

Parking Aid Camera

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

Condition	Possible Sources	Actions
The rear video is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test A
The FDIM displays REAR VIDEO CAMERA IS UNAVAILABLE PLEASE CONTACT YOUR DEALERSHIP and a black screen/no image	Refer to the Pinpoint Test	GO to Pinpoint Test A
Static/flashing/blinking/flickering/scrolling or rolling image/screen/scrolling horizontal lines	Refer to the Pinpoint Test	GO to Pinpoint Test B
Poor image quality (foggy/cloudy/fuzzy/blurry/hazy image or moisture/water in lens or black spots)	Refer to the Pinpoint Test	GO to Pinpoint Test B
Frozen screen or slow screen transitions	APIM	DIAGNOSE the APIM . Vehicles with THX® audio, REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing). Vehicles without THX® audio, REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).
Manual zoom function is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test E
Visual park aid alert is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test C
Active guidelines are not displayed on the rear video camera image	Refer to the Pinpoint Test	GO to Pinpoint Test D
Fixed guidelines are not displayed on the video image	Refer to the Pinpoint Test	GO to Pinpoint Test D
Video camera delay feature is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test D
Video image is upside down	Video camera internal failure Incorrect camera installed on vehicle	INSTALL a new rear video camera. REFER to: Parking Aid Camera - Vehicles With: 4-Door (413-13B Parking Aid, Removal and Installation).
All other image concerns	Refer to the Pinpoint Test	GO to Pinpoint Test A

Pinpoint Test(s)

The Rear Video Is Inoperative

Refer to Wiring Diagrams Cell 131 for schematic and connector information.

Normal Operation and Fault Conditions

REFER to: Parking Aid - System Operation and Component Description (413-13B Parking Aid, Description and Operation).

BCM DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
B115E:01	Camera Module: General Electrical Failure	A continuous and on-demand DTC that sets in the BCM when an internal electrical failure is detected from the camera.
B115E:02	Camera Module: General Signal Failure	A continuous and on-demand DTC that sets in the BCM when invalid LIN data is received from the video camera.
B115E:08	Camera Module: Bus Signal/Message Failure	A continuous and on-demand DTC that sets in the BCM when there is a LIN communication fault from the video camera.

APIM DTC Fault Trigger Conditions

DTC	Description	Fault Trigger Conditions
C1001:01	Vision System Camera: General Electrical Failure	A continuous DTC that sets in the APIM when no video signal is detected from the video camera when the vehicle is in REVERSE.

Possible Sources

Wiring, terminals or connectors
Video camera
TR input concern
Video display concern
BCM

Visual Inspection and Diagnostic Pre-Checks

BJB Fuse 23 (15A).
Verify the luggage compartment lid is fully closed.
If the rear video camera is not configured after replacement, some video functions will be inoperative. Verify the rear video camera configuration using the diagnostic scan tool.

PINPOINT TEST A : THE REAR VIDEO IS INOPERATIVE

A1 CHECK AND CLEAN THE REAR VIDEO CAMERA LENS

Clean and make sure the rear video camera lens is clear of any debris.

Ignition ON.

Test the video camera system and verify the video camera image.

Is the video camera concern still present?

Yes

GO to A2

No	The system is operating correctly at this time. The concern was caused by a dirty video camera lens.

A2 CHECK FOR CORRECT GEAR INPUT

While monitoring the IPC PRNDL indicator, momentarily select each gear in the entire range.

Does the PRNDL indicator match the gear selection?

Yes

GO to A3

No	REFER to: Instrumentation, Message Center and Warning Chimes (413-01 Instrumentation, Message Center and Warning Chimes, Diagnosis and Testing).

A3 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST

Using the diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?

Yes

For Diagnostic Trouble Codes (DTCs) B115E:01, B115E:02 or B115E:08, GO to A15
For all other Diagnostic Trouble Codes (DTCs), REFER to the chart in this section.

GO to A4

A4 PERFORM THE APIM (SYNC MODULE) RESET

Perform the APIM reset.
REFER to: Reset the SYNC Module [APIM] (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, General Procedures).

Test the system to determine if the concern is still present.

Is the concern still present?

Yes

GO to A5

No	The system is operating correctly at this time. The concern may have been caused by an intermittent APIM concern.

A5 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST

Using a diagnostic scan tool, perform the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?

Yes

For C1001:01, GO to A7
For all other Diagnostic Trouble Codes (DTCs), vehicles with THX® audio,
REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing).

For all other Diagnostic Trouble Codes (DTCs), vehicles without THX® audio,
REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).

GO to A6

A6 VERIFY AND ENABLE THE INOPERATIVE VIDEO CAMERA FEATURE

Verify and enable the inoperative video camera feature within the FDIM . Refer to the Owner's Literature.

Does the video camera feature operate correctly?

Yes

The rear video camera system is operating correctly at this time. The video camera feature concern was caused by the feature being disabled. INSTRUCT the customer on how to enable and disable the rear video camera features. REFER to the Owner's Literature.

GO to A7

A7 CHECK THE VIDEO DISPLAY

Observe the FDIM or FCDIM display while placing the vehicle in reverse.

Wait 30 seconds.

Does the display switch to video camera mode and display REAR VIDEO CAMERA IS UNAVAILABLE PLEASE CONTACT YOUR DEALERSHIP?

Yes

GO to A8

Vehicles with THX® audio,
REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing).

Vehicles without THX® audio,
REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).

A8 CHECK THE VOLTAGE TO THE VIDEO CAMERA

Ignition OFF.

Disconnect Rear Video Camera C4360 .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-1		Ground

Is the voltage greater than 11 volts?

Yes

GO to A9

No	INSPECT BJB fuse 23 (15A). If the fuse is OK, repair the circuit for an open. If the fuse is not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the short circuit.

A9 CHECK FOR GROUND TO THE VIDEO CAMERA

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-6		Ground

Is the resistance less than 3 ohms?

Yes

GO to A10

No	REPAIR the circuit.

A10 CHECK THE VIDEO CAMERA VIDEO SIGNAL CIRCUITS FOR A SHORT TO VOLTAGE

Disconnect APIM C3342 .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-2		Ground
C4360-3		Ground

Is any voltage present?

Yes

REPAIR the circuit in question.

GO to A11

A11 CHECK THE VIDEO CAMERA CIRCUITS FOR A SHORT TO GROUND

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-2		Ground
C4360-3		Ground

Are the resistances greater than 10,000 ohms?

Yes

GO to A12

No	REPAIR the circuit in question.

A12 CHECK THE VIDEO CAMERA VIDEO SIGNAL CIRCUITS FOR A SHORT TO VIDEO SHIELD

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-2		C4360-5
C4360-3		C4360-5

Are the resistances greater than 10,000 ohms?

Yes

GO to A13

No	REPAIR the circuit in question.

A13 CHECK VIDEO SIGNAL CIRCUITS FOR AN OPEN

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-2		C3342-15
C4360-3		C3342-14

Are the resistances less than 3 ohms?

Yes

GO to A14

No	REPAIR the affected circuit.

A14 CHECK THE LOCAL INTERCONNECT NETWORK (LIN) CIRCUIT FOR A SHORT TO VOLTAGE

Disconnect BCM C2280D .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-4		Ground

Is any voltage present?

Yes

REPAIR the circuit.

GO to A15

A15 CHECK THE LOCAL INTERCONNECT NETWORK (LIN) CIRCUIT FOR AN OPEN

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-4		C2280D-37

Is resistance less than 3 ohms ?

Yes

GO to A16

No	REPAIR the circuit.

A16 CHECK THE LOCAL INTERCONNECT NETWORK (LIN) CIRCUIT FOR A SHORT TO GROUND

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-4		Ground

Is resistance greater than 10,000 ohms?

Yes

GO to A17

No	REPAIR the circuit.

A17 CHECK FOR CORRECT VIDEO CAMERA OPERATION

Ignition OFF.

Disconnect and inspect the rear video camera connector.

Repair:
- corrosion (install new connector or terminals – clean module pins)
- damaged or bent pins – install new terminals/pins
- pushed-out pins – install new pins as necessary

Reconnect the rear video camera connector. Make sure it seats and latches correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK for any applicable Technical Service Bulletins (TSBs). If a exists for this concern, DISCONTINUE this test and FOLLOW the instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new video camera.
REFER to: Parking Aid Camera - Vehicles With: 4-Door (413-13B Parking Aid, Removal and Installation).

No	The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

Poor Image Quality

Normal Operation and Fault Conditions

REFER to: Parking Aid - System Operation and Component Description (413-13B Parking Aid, Description and Operation).

Possible Sources

Wiring, terminals or connectors
Video camera
APIM
Interference from other sources

Visual Inspection and Diagnostic Pre-checks

Make sure the rear video camera lens is clear of any debris.

PINPOINT TEST B : POOR IMAGE QUALITY

B1 CHECK AND CLEAN THE REAR VIDEO CAMERA LENS

Clean and make sure the rear video camera lens is clear of any debris.

Test the rear video camera system and inspect the video camera image.

Is the concern still present?

Yes

GO to B2

No	The system is operating correctly at this time. The concern was caused by dirt or debris on the camera lens.

B2 PERFORM THE APIM (SYNC MODULE) RESET

Perform the APIM reset.
REFER to: Reset the SYNC Module [APIM] (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, General Procedures).

Test the system to determine if the concern is still present.

Is the concern still present?

Yes

GO to B3

No	The system is operating correctly at this time. The concern may have been caused by an intermittent APIM concern.

B3 CHECK THE VIDEO CAMERA GROUND CIRCUIT

Ignition OFF.

Disconnect Rear Video Camera C4360 .

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-6		Ground

Is the resistance less than 3 ohms?

Yes

GO to B4

No	REPAIR the circuit.

B4 CHECK THE VIDEO CAMERA CIRCUITS FOR A SHORT TO GROUND

Disconnect APIM C3342 .

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-2		Ground
C4360-3		Ground

Are the resistances greater than 10,000 ohms?

Yes

GO to B5

No	REPAIR the circuit in question.

B5 CHECK THE VIDEO CAMERA VIDEO SIGNAL CIRCUITS FOR A SHORT TO VOLTAGE

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-2		Ground
C4360-3		Ground

Is any voltage present?

Yes

REPAIR the circuit in question.

GO to B6

B6 CHECK THE VIDEO CAMERA VIDEO SIGNAL CIRCUITS FOR A SHORT TO VIDEO SHIELD

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-2		C4360-5
C4360-3		C4360-5

Are the resistances greater than 10,000 ohms?

Yes

GO to B7

No	REPAIR the circuit in question.

B7 CHECK VIDEO SIGNAL CIRCUITS FOR AN OPEN

Measure:

Positive Lead	Measurement / Action	Negative Lead
C4360-2		C3342-15
C4360-3		C3342-14

Are the resistances less than 3 ohms?

Yes

GO to B8

No	REPAIR the affected circuit.

B8 CHECK FOR CORRECT VIDEO CAMERA OPERATION

Ignition OFF.

Disconnect and inspect the rear video camera connector.

Repair:
- corrosion (install new connector or terminals – clean module pins)
- damaged or bent pins – install new terminals/pins
- pushed-out pins – install new pins as necessary

Reconnect the rear video camera connector. Make sure it seats and latches correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

No	The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

The Visual Park Aid Alert Is Inoperative

Normal Operation and Fault Conditions

REFER to: Parking Aid - System Operation and Component Description (413-13B Parking Aid, Description and Operation).

Possible Sources

Video camera
Parking Aid Module (PAM) (integral to the BCM )
BCM concern

Visual Inspection and Diagnostic Pre-Checks

If the rear video camera is not configured after replacement, some video functions will be inoperative. Verify the rear video camera configuration using the diagnostic scan tool.

PINPOINT TEST C : THE VISUAL PARK AID ALERT IS INOPERATIVE

C1 VERIFY THE VISUAL PART AID ALERT IS ENABLED

Ignition ON.

In the rear camera settings menu, verify the visual park aid alert is enabled. Refer to the Owner's Literature.

Is the visual park aid alert enabled?

Yes

GO to C2

No	ENABLE the visual park aid alert.

C2 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PARKING AID MODULE (PAM) SELF-TEST

Using a diagnostic scan tool, perform the Parking Aid Module (PAM) self-test.

Are any Parking Aid Module (PAM) Diagnostic Trouble Codes (DTCs) recorded?

Yes

REPAIR all Parking Aid Module (PAM) Diagnostic Trouble Codes (DTCs) first. REFER to the Parking Aid Module (PAM) Chart in this section.

GO to C3

C3 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST

Using a diagnostic scan tool, perform the BCM self-test.

BCM Diagnostic Trouble Codes (DTCs) recorded?

Yes

REFER to Chart in this section.

GO to C4

C4 CHECK FOR CORRECT VIDEO CAMERA OPERATION

Ignition OFF.

Disconnect and inspect the rear video camera connector.

Repair:
- corrosion (install new connector or terminals – clean module pins)
- damaged or bent pins – install new terminals/pins
- pushed-out pins – install new pins as necessary

Reconnect the rear video camera connector. Make sure it seats and latches correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

No	The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

The Video Delay Or Guidelines Are Inoperative

Normal Operation and Fault Conditions

REFER to: Parking Aid - System Operation and Component Description (413-13B Parking Aid, Description and Operation).

Possible Sources

Steering wheel position data concern
Video camera
BCM concern
APIM concern

Visual Inspection and Diagnostic Pre-Checks

If the rear video camera is not configured after replacement, some video functions will be inoperative. Verify the rear video camera configuration using the diagnostic scan tool.
For active guideline concerns, verify the concern was not caused by the steering wheel being in the straight ahead position. Active guidelines are not displayed unless the steering wheel is rotated.
For video camera delay concerns, verify the video camera delay feature is enabled. Refer to the Owner's Literature.

PINPOINT TEST D : THE VIDEO DELAY OR GUIDELINES ARE INOPERATIVE

D1 VERIFY AND ENABLE THE INOPERATIVE VIDEO CAMERA FEATURE

Verify and enable the inoperative video camera feature within the rear camera settings menu.

Test the system for normal operation.

Does the video camera feature operate correctly?

Yes

The video camera system is operating correctly at this time. The video camera feature concern was caused by the feature being disabled. INSTRUCT the customer on how to enable the video camera features. REFER to the Owner's Literature.

GO to D2

D2 PERFORM A NETWORK TEST

Using a diagnostic scan tool, perform a network test.

Do all modules pass the network test?

Yes

GO to D3

No	REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

D3 PERFORM THE APIM (SYNC MODULE) RESET

Perform the APIM reset.
REFER to: Reset the SYNC Module [APIM] (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, General Procedures).

Test the system to determine if the concern is still present.

Is the concern still present?

Yes

GO to D4

No	The system is operating correctly at this time. The concern may have been caused by an intermittent APIM concern.

D4 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PSCM (POWER STEERING CONTROL MODULE) SELF-TEST

Using a scan tool, perform the PSCM self-test.

Are any PSCM Diagnostic Trouble Codes (DTCs) retrieved?

Yes

REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).

GO to D5

D5 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST

Using a scan tool, perform the BCM self-test.

Are any BCM Diagnostic Trouble Codes (DTCs) retrieved?

Yes

REFER to the Chart in this section.

GO to D6

D6 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST

Using a diagnostic scan tool, perform the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) retrieved?

Yes

REFER to the Chart in this section.

No	For a video camera delay concern, GO to D8 For a fixed or active guideline concern, GO to D7

D7 ISOLATE THE VIDEO CAMERA

Ignition OFF.

Install a new rear video camera.
REFER to: Parking Aid Camera - Vehicles With: 4-Door (413-13B Parking Aid, Removal and Installation).

Test the system for normal operation.

Is the concern still present?

Yes

GO to D9

No	The concern was caused by an inoperative video camera.

D8 CHECK FOR CORRECT ACCESSORY PROTOCOL INTERFACE MODULE (APIM) OPERATION

Ignition OFF.

Disconnect and inspect the APIM connector.

Repair:
- corrosion (install new connector or terminals – clean module pins)
- damaged or bent pins – install new terminals/pins
- pushed-out pins – install new pins as necessary

Reconnect the APIM connector. Make sure it seats and latches correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK for any applicable Technical Service Bulletins (TSBs). If a exists for this concern, DISCONTINUE this test and FOLLOW the instructions. If no Technical Service Bulletins (TSBs) address this concern, For diagnosing and testing please refer to the on-line Workshop Manual. If you do not have an on-line subscription, go to www.motorcraftservice.com.

No	The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

D9 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Ignition OFF.

Disconnect and inspect all BCM connectors.

Repair:
- corrosion (install new connector or terminals – clean module pins)
- damaged or bent pins – install new terminals/pins
- pushed-out pins – install new pins as necessary

Reconnect all BCM connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK for any applicable Technical Service Bulletins (TSBs). If a exists for this concern, DISCONTINUE this test and FOLLOW the instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).

No	The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

The Manual Zoom Is Inoperative

Normal Operation and Fault Conditions

REFER to: Parking Aid - System Operation and Component Description (413-13B Parking Aid, Description and Operation).

Possible Sources

Communication concern
Video camera
BCM concern
APIM concern

Visual Inspection and Diagnostic Pre-Checks

If the rear video camera is not configured after replacement, some video functions will be inoperative. Verify the rear video camera configuration using the diagnostic scan tool.

PINPOINT TEST E : THE MANUAL ZOOM IS INOPERATIVE

E1 PERFORM A NETWORK TEST

Ignition ON.

Using a diagnostic scan tool, perform a network test.

Do the BCM and the APIM pass the network test?

Yes

GO to E2

No	REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

E2 CHECK FOR RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST

Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) present?

Yes

REFER to the Chart in this section.

GO to E3

E3 PERFORM THE APIM (SYNC MODULE) RESET

Perform the APIM reset.
REFER to: Reset the SYNC Module [APIM] (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, General Procedures).

Test the system to determine if the concern is still present.

Is the concern still present?

Yes

GO to E4

No	The system is operating correctly at this time. The concern may have been caused by an intermittent APIM concern.

E4 CHECK FOR RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST

Using a diagnostic scan tool, perform the APIM self-test.

Are any Diagnostic Trouble Codes present?

Yes

For C1001:01, GO to Pinpoint Test A
For all other Diagnostic Trouble Codes (DTCs), vehicles with THX® audio,
REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing).

For all other Diagnostic Trouble Codes (DTCs), vehicles without THX® audio,
REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).

GO to E5

E5 CHECK FOR CORRECT VIDEO CAMERA OPERATION

Ignition OFF.

Disconnect and inspect the rear video camera connector.

Repair:
- corrosion (install new connector or terminals – clean module pins)
- damaged or bent pins – install new terminals/pins
- pushed-out pins – install new pins as necessary

Reconnect the rear video camera connector. Make sure it seats and latches correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK for any applicable Technical Service Bulletins (TSBs). If a Technical Service Bulletin (TSB) exists for this concern, DISCONTINUE this test and FOLLOW Technical Service Bulletin (TSB) instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new video camera.
REFER to: Parking Aid Camera - Vehicles With: 4-Door (413-13B Parking Aid, Removal and Installation).

No	The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.