413-01 Instrumentation, Message Center and Warning Chimes 2013 - 2014 MKZ
Diagnosis and Testing Procedure revision date: 08/7/2013

Instrumentation, Message Center and Warning Chimes

DTC Chart: Instrument Panel Cluster (IPC)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).



  DTC Chart - IPC


DTC Description Action
P0460:11 Fuel Level Sensor "A" Circuit: Circuit Short To Ground For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P0460:13 Fuel Level Sensor "A" Circuit: Circuit Open For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P1243:06 Second Fuel Pump Fault or Ground Fault: Algorithm Based Failure   GO to Pinpoint Test D
P1346:11 Fuel Level Sensor "B" Circuit: Circuit Short To Ground   GO to Pinpoint Test D
P1346:13 Fuel Level Sensor "B" Circuit: Circuit Open   GO to Pinpoint Test D
U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information   GO to Pinpoint Test AX
U0101:00 Lost Communication with TCM: No Sub Type Information   GO to Pinpoint Test AY
U0103:00 Lost Communication With Gear Shift Control Module A: No Sub Type Information   GO to Pinpoint Test AZ
U0104:00 Lost Communication With Cruise Control Module: No Sub Type Information   GO to Pinpoint Test BA
U0121:00 Lost Communication With Anti-Lock Brake System (ABS) Control Module: No Sub Type Information   GO to Pinpoint Test BB
U0122:00 Lost Communication With Vehicle Dynamics Control Module: No Sub Type Information   GO to Pinpoint Test BC
U0140:00 Lost Communication With Body Control Module: No Sub Type Information   GO to Pinpoint Test BD
U0151:00 Lost Communication With Restraints Control Module: No Sub Type Information   GO to Pinpoint Test BE
U0159:00 Lost Communication With Parking Assist Control Module "A": No Sub Type Information   GO to Pinpoint Test BF
U016A:00 Lost Communication With Global Positioning System Module: No Sub Type Information   GO to Pinpoint Test BG
U0193:00 Lost Communication With "Digital Audio Control Module A": No Sub Type Information   GO to Pinpoint Test BH
U0199:00 Lost Communication With "Door Control Module A": No Sub Type Information   GO to Pinpoint Test BI
U019E:00 Lost Communication With Transmission Range Control Module: No Sub Type Information   GO to Pinpoint Test BJ
U0212:00 Lost Communication With Steering Column Control Module: No Sub Type Information   GO to Pinpoint Test BK
U0232:00 Lost Communication With Side Obstacle Detection Control Module - Left: No Sub Type Information   GO to Pinpoint Test BL
U0233:00 Lost Communication With Side Obstacle Detection Control Module - Right: No Sub Type Information   GO to Pinpoint Test BL
U023A:00 Lost Communication With Image Processing Module A: No Sub Type Information   GO to Pinpoint Test BM
U0241:00 Lost Communication With Headlamp Control Module "A": No Sub Type Information   GO to Pinpoint Test BM
U0253:00 Lost Communication With Accessory Protocol Interface Module: No Sub Type Information   GO to Pinpoint Test BN
U0256:00 Lost Communication With Front Controls Interface Module "A": No Sub Type Information   GO to Pinpoint Test BO
U0260:00 Lost Communication With Seat Control Switch Module "A": No Sub Type Information   GO to Pinpoint Test BP
U0401:00 Invalid Data Received from ECM/PCM A: No Sub Type Information This DTC sets when the IPC receives invalid network data for the speedometer, temperature or odometer data from the PCM . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. Refer to the appropriate section in Group 303 for the procedure.
U0401:81 Invalid Data Received from ECM/PCM A: Invalid Serial Data Received This DTC sets when the IPC receives invalid network data for the speedometer, temperature or odometer data from the PCM . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. Refer to the appropriate section in Group 303 for the procedure.
U0401:82 Invalid Data Received from ECM/PCM A: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test AX
U0402:82 Invalid Data Received from TCM: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test AY
U0405:56 Invalid Data Received From Cruise Control Module: Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid network data for adaptive cruise control from the Cruise Control Module (C-CM). CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0415:56 Invalid Data Received From Anti-Lock Brake System (ABS) Control Module: Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid network data for adaptive cruise control from the Cruise Control Module (C-CM). CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0415:82 Invalid Data Received From Anti-Lock Brake System (ABS) Control Module: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BB
U0416:82 Invalid Data Received From Vehicle Dynamics Control Module: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BC
U0420:82 Invalid Data Received From Power Steering Control Module: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BQ
U0422:00 Invalid Data Received From Body Control Module: No Sub Type Information This DTC sets when the IPC receives invalid network TPMS data from the BCM . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the BCM and other modules on the network.
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
U0424:80 Invalid Data Received From HVAC Control Module: ISO/SAE Reserved This DTC sets when the IPC receives invalid network data for the outside air temperature display from the HVAC module. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. Refer to the appropriate section in Group 303 for the procedure.
U0424:81 Invalid Data Received From HVAC Control Module: Invalid Serial Data Received This DTC sets when the IPC receives invalid network data for the outside air temperature display from the HVAC module. RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the PCM and other modules on the network. Refer to the appropriate section in Group 303 for the procedure.
U0429:82 Invalid Data Received From Steering Column Control Module: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BK
U0431:82 Invalid Data Received From Body Control Module "A": Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BD
U0433:82 Invalid Data Received From Cruise Control Front Distance Range Sensor: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BA
U0452:81 Invalid Data Received From Restraints Control Module: Invalid Serial Data Received This DTC sets when the IPC receives invalid network data for the Belt-Minder® from the RCM . RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the RCM and other modules on the network.
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
U0455:82 Invalid Data Received From Restraints Occupant Classification System Module: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BR
U045A:56 Invalid Data Received From Parking Assist Control Module "A": Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid parking aid network data from the Parking Aid Module (PAM). CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U045A:81 Invalid Data Received From Parking Assist Control Module "A": Invalid Serial Data Received This DTC sets when the IPC receives invalid network data for the parking aid setup from the Parking Aid Module (PAM). RETRIEVE and REPAIR all non-network Diagnostic Trouble Codes (DTCs) in the Parking Aid Module (PAM) and other modules on the network. Refer to the appropriate section in Group 413 for the procedure.
U045A:82 Invalid Data Received From Parking Assist Control Module "A": Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BF
U0531:56 Invalid Data Received From Rear Gate Module: Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid parking aid network data from the RGTM . CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0531:82 Invalid Data Received From Rear Gate Module: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BS
U0533:56 Invalid Data Received From Side Obstacle Detection Control Module-Left Invalid / Incompatible Configuration This DTC sets when the IPC receives invalid network data from the SODL . CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0533:82 Invalid Data Received From Side Obstacle Detection Control Module-Left: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BL
U0534:56 Invalid Data Received From Side Obstacle Detection Control Module-Right: Invalid/Incompatible Configuration This DTC sets when the IPC receives invalid network data from the SODR . CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the scan tool. If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U0534:82 Invalid Data Received From Side Obstacle Detection Control Module-Right: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BL
U053B:82 Invalid Data Received From Image Processing Module A: Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BM
U0542:82 Invalid Data Received From Headlamp Control Module "A": Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BM
U0557:82 Invalid Data Received From Front Controls Interface Module "A": Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BO
U0561:82 Invalid Data Received From Seat Control Switch Module "A": Alive/Sequence Counter Incorrect/Not Updated   GO to Pinpoint Test BP
U2100:00 Initial Configuration Not Complete: No Sub Type Information CHECK the vehicle service history for recent service actions related to this module. This DTC sets due to incomplete or incorrect Programmable Module Installation (PMI) procedures. If there have been recent service actions with this module, REPEAT the Programmable Module Installation (PMI) procedure as directed by the scan tool.
REFER to: Module Configuration - System Operation and Component Description (418-01 Module Configuration, Description and Operation).
If there have been no recent service actions, INSTALL a new module to correct the failure to retain configuration data.
U3000:04 Control Module: System Internal Failure CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:04 is retrieved again, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
U3000:46 Control Module: Calibration/Parameter Memory Failure CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC U3000:46 is retrieved again, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
U3003:16 Battery Voltage: Circuit Voltage Below Threshold   GO to Pinpoint Test BT
U3003:17 Battery Voltage: Circuit Voltage Above Threshold   GO to Pinpoint Test BU
U300A:64 Ignition Switch: Signal Plausibility Failure DTC U300A:64 sets in continuous memory when the IPC detects a messaged START input for 15 seconds or longer. Once the fault condition is detected, the IPC operates with limited functionality for 15 seconds then returns to full functionality. Diagnose the ignition start circuit to the BCM .
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).


DTC Chart: Body Control Module (BCM)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).



  DTC Chart - BCM


DTC Description Action
B1048:01 Brake Fluid Level Switch: General Electrical Failure   GO to Pinpoint Test I
B1048:7B Brake Fluid Level Switch: Low Fluid Level   GO to Pinpoint Test I
B1178:01 Boot/Trunk Ajar Switch: General Electrical Failure   GO to Pinpoint Test AA
All other DTCs -  
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).


DTC Chart: Powertrain Control Module (PCM)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).



  DTC Chart - PCM


DTC Description Action
P0460 Fuel Level Sensor "A" Circuit Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. If sent here from the Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. manual, For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P0461 Fuel Level Sensor "A" Circuit Range/Performance Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. If sent here from the Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. manual, For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P0462 Fuel Level Sensor "A" Circuit Low Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. If sent here from the Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. manual, For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P0463 Fuel Level Sensor "A" Circuit High Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. If sent here from the Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. manual, For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P2065 Fuel Level Sensor "B" Circuit Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. If sent here from the Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. manual, GO to Pinpoint Test D
P2066 Fuel Level Sensor "B" Circuit Range/Performance Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. If sent here from the Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. manual, GO to Pinpoint Test D
P2067 Fuel Level Sensor "B" Circuit Low Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. If sent here from the Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. manual, GO to Pinpoint Test D
P2068 Fuel Level Sensor "B" Circuit High Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. If sent here from the Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. manual, GO to Pinpoint Test D
P25B0 Fuel Level Sensor "A" Stuck Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. If sent here from the Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. manual, For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
P25B1 Fuel Level Sensor "B" Stuck Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. If sent here from the Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. manual, GO to Pinpoint Test D
P25B2 Fuel Level Sensor "A" or "B" Stuck Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. If sent here from the Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. manual, For single sender L-shaped fuel tank, GO to Pinpoint Test C For dual sender saddle-type fuel tank, GO to Pinpoint Test D
All other DTCs -   Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. Refer to the appropriate section in Group 303 for the procedure.


DTC Chart: RGTM

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).



  DTC Chart - SCCM


DTC Description Action
B1306:11 Liftgate Ajar Switch: Circuit Short To Ground   GO to Pinpoint Test AA
B1306:12 Liftgate Ajar Switch: Circuit Short To Battery   GO to Pinpoint Test AA


DTC Chart: Steering Column Control Module (SCCM)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).



  DTC Chart - SCCM


DTC Description Action
B137F:09 Steering Wheel Left Switch Pack: Component Failure   GO to Pinpoint Test T
B137F:11 Steering Wheel Left Switch Pack: Circuit Short To Ground   GO to Pinpoint Test T
B137F:17 Steering Wheel Left Switch Pack: Circuit Voltage Above Threshold   GO to Pinpoint Test T


Symptom Chart(s)

Symptom Chart: Instrument Panel Cluster (IPC)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).



  Symptom Chart


Condition Possible Sources Actions
A module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Communication concern
  • Module
 
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
The IPC is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test A
Multiple gauges, indicators, message center indicators, warnings and chimes are inoperative or always on Refer to the Pinpoint Test   GO to Pinpoint Test A
A virtual gauge (speedometer, tachometer or temperature), is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test B
Incorrect fuel gauge indication - single sender L-shaped fuel tank Refer to the Pinpoint Test   GO to Pinpoint Test C
Incorrect fuel gauge indication - dual sender saddle-type fuel tank Refer to the Pinpoint Test   GO to Pinpoint Test D
The odometer is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test E
The ABS warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test F
The airbag warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test G
The brake warning indicator is never on Refer to the Pinpoint Test   GO to Pinpoint Test H
The brake warning indicator is always on Refer to the Pinpoint Test   GO to Pinpoint Test I
The electric park brake fault indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test J
The LED low beam malfunction indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test K
The LH - RH turn signal or high beam indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test L
The lights on indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test M
The MIL is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test N
The PRNDL indicator is never on or never displays P Refer to the Pinpoint Test   GO to Pinpoint Test O
The safety belt warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test P
The stability-traction control indicator (sliding car icon) is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test Q
The stability-traction control disabled indicator (sliding car OFF icon) is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test R
The TPMS warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test S


Symptom Chart: Information And Message Center

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).



  Symptom Chart


Condition Possible Sources Actions
The message center is not operating correctly Refer to the Pinpoint Test   GO to Pinpoint Test T
A virtual display is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test B
The compass is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test U
The outside air temperature display is inoperative or incorrect Refer to the Pinpoint Test   GO to Pinpoint Test V
The Blind Spot Information System (BLIS®) off message center indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test W
The charging system message center warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test X
The cruise control message center indicator is never on Refer to the Pinpoint Test   GO to Pinpoint Test Y
The door ajar, hood ajar or luggage compartment lid ajar message center warning indicator is never on Refer to the Pinpoint Test   GO to Pinpoint Test Z
The door ajar, hood ajar or luggage compartment lid ajar message center warning indicator is always on Refer to the Pinpoint Test   GO to Pinpoint Test AA
The engine over-temperature message center warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AB
The lane departure on message center indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AC
The low fuel message center warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AD
The low oil pressure message center warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AE
The low washer fluid level message center warning indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AF
The powertrain malfunction (wrench) message center indicator is never or always on Refer to the Pinpoint Test   GO to Pinpoint Test AG
A brake warning (brake fluid level low, parking brake applied or brake system malfunction) message is never or always on
  • Message center concern
  • Brake warning indication concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test Z GO to Pinpoint Test AA
  • If the driver door ajar message functions correctly and the brake warning indicator is never on, GO to Pinpoint Test H
  • If the driver door ajar message functions correctly and the brake warning indicator is always on, GO to Pinpoint Test I
The charging system warning message is never or always on
  • Message center concern
  • Charging system message center indication concern
The check fuel fill inlet message is always displayed Refer to the Pinpoint Test   GO to Pinpoint Test AH
The engine oil change message is never displayed
  • Message center concern
  • The PCM has not reached the programmed mileage/time based on the criteria required to display the message.

NOTE: Using the system check in the message center, verify that the oil life is between 1 and 5% for the ENGINE OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED message.

  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message functions correctly.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test Z GO to Pinpoint Test AA
  • If the driver door ajar message functions correctly with the oil life between 0-5%, INSTALL a new IPC .
    REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
  • If the DRIVER DOOR AJAR message functions correctly with the oil life not at the specified value, INFORM the customer how the message center functions and how the oil life messages are set.
The engine oil change message is always displayed The oil life needs reset RESET the oil life. REFER to the Owner's Literature.
A MyKey® menu is not available or incorrect
  • MyKey® programmed key in use
  • Number of keys set to unlimited mode
  • Non-Ford approved remote start system installed

NOTE: MyKey® may not be compatible with non-Ford approved remote start systems.

  • REFER to the Owner's Literature.
A passive key status (no key detected, key inside vehicle, key not inside vehicle or place key in keyholder) message is never or always displayed (push button start)
  • Message center concern
  • Push button start concern
  • Passive key conern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test Z GO to Pinpoint Test AA
  • If the driver door ajar message functions correctly,
    REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and Entry Systems, Diagnosis and Testing).
The perimeter alarm message is always displayed
  • Message center concern
  • Perimeter alarm concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test Z GO to Pinpoint Test AA
  • If the driver door ajar message functions correctly,
    REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).
The service AdvanceTrac® malfunction warning is never or always displayed
  • Message center concern
  • Stability-traction control concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test Z GO to Pinpoint Test AA
  • If the driver door ajar message functions correctly, DIAGNOSE the stability-traction control warning indicator. GO to Pinpoint Test Q
The shift to park display is never or always on Refer to the Pinpoint Test
The stability-traction control malfunction warning is never or always on
  • Message center concern
  • Stability-traction control indication concern
The stability-traction control disabled warning is never on
  • Message center concern
  • Stability-traction control disable indication concern
A steering malfunction message is always on
  • Message center concern
  • EPAS system concern
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test Z GO to Pinpoint Test AA
  • If the driver door ajar message functions correctly, DIAGNOSE the EPAS .
    REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).
The tire training complete message is never on TPMS sensor training incomplete

NOTE: This message only appears during the TPMS sensor training procedure.

A TPMS malfunction message is never or always on
  • Message center concern
  • TPMS warning indication concern
A tire training message (train left front, right front, left rear or right rear tire) message is never on
  • TPMS warning indicator concern
  • TPMS sensor training concern

NOTE: These messages only appear during the TPMS sensor training procedure.

The tires not trained message is always on TPMS sensor training concern
The transport mode message is always on Vehicle is in transport mode
  • OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test Z GO to Pinpoint Test AA
  • If the driver door ajar message functions correctly, DISABLE the transport mode and PLACE the vehicle in normal operation mode.
    REFER to: Transport Mode Deactivation (419-10 Multifunction Electronic Modules, General Procedures).
The vehicle dynamics (selectable mode suspension) message center display is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AI
A vehicle starting/ignition status (press brake to start or switch ignition off press power) message is always on
  • Message center concern
  • Push button start concern


Symptom Chart: Warning Chimes

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).



  Symptom Chart


Condition Possible Sources Actions
All the chimes are inoperative   IPC   GO to Pinpoint Test A
The active park assist chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AJ
The adaptive cruise control warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AK
The Belt-Minder® feature is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AV
The Belt-Minder® cannot be deactivated MyKey® in use The system is operating correctly. Use an administrator key to disable the Belt-Minder®.
The Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AL
The chime always sounds Refer to the Pinpoint Test   GO to Pinpoint Test AM
The chime only sounds from the IPC
  • Communication concern
  • IPC concern
  • Audio system concern
  • Using a diagnostic scan tool, perform the IPC self-test.
  • If any Diagnostic Trouble Codes (DTCs) are present, REFER to DTC Chart: IPC in this section
  • If no Diagnostic Trouble Codes (DTCs), DIAGNOSE the audio system. If equipped with the touchscreen audio system,
    REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).
    If equipped with the THX® audio system, REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing).
The door ajar warning chime is inoperative
  • Door ajar indication concern
  • IPC
  • With the ignition OFF, the headlamps in the PARKING LAMPS position and the doors closed, OPEN the driver door and VERIFY the headlamps on warning chime sounds.
  • If the headlamps on chime sounds, GO to Pinpoint Test Z GO to Pinpoint Test AA
  • If the headlamps on chime does not sound, INSTALL a new IPC .
    REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
The forward collision warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AN
The headlamps on warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AO
The ignition-engine on warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AP
The lane keeping aid warning chime is inoperative Refer to the Pinpoint Test

NOTE: The lane keeping aid warning chime only sounds to alert the driver that they have their hands off the steering wheel. Normal alerting is done through steering wheel vibrations, which cannot be felt when the driver's hands are not on the steering wheel.

  GO to Pinpoint Test AQ
The lane keeping aid warning chime sounds with the hands on the steering wheel Road conditions Certain road conditions could lead to false activation of the chime.
REFER to: Lane Departure Warning - Overview (419-07 Lane Departure Warning, Description and Operation).
The memory-stored feedback warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AR
The message center warning chime is inoperative
  • No warnings present
  • IPC
  • With all the doors closed and the ignition OFF, PLACE the ignition ON. Once the IPC has completed the prove-out, OPEN the driver door and VERIFY the message center displays the door ajar message center indicator and the chime sounds once.
  • If the chime sounds, the system is operating correctly. The message center warning chime only sounds when a new warning is displayed in the message center.
  • If the driver door ajar message does not function correctly, GO to Pinpoint Test Z GO to Pinpoint Test AA
  • If the door ajar message displays and the chime does not sound, INSTALL a new IPC .
    REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
The parking aid chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AJ
The parking brake warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AS
The perimeter alarm chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AT
The power luggage compartment lid chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AU
The PRNDL not in park warning chime is inoperative
  • PRNDL indication concern
  • IPC
  • With the ignition OFF, the headlamps in the PARKING LAMPS position and the doors closed, OPEN the driver door and VERIFY the headlamps on warning chime sounds.
  • If the headlamps on chime sounds, DIAGNOSE the PRNDL indicator. GO to Pinpoint Test O
  • If the headlamps on chime does not sound, INSTALL a new IPC .
    REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
The safety belt warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AV
The service AdvanceTrac® chime is inoperative
  • Stability-traction control concern
  • IPC
  • With the ignition OFF, the headlamps in the PARKING LAMPS position and the doors closed, OPEN the driver door and VERIFY the headlamps on warning chime sounds.
  • If the headlamps on chime sounds, DIAGNOSE the stability-traction control indicator. GO to Pinpoint Test Q
  • If the headlamps on chime does not sound, INSTALL a new IPC .
    REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
The turn signal-hazard on warning chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AW
The turn signal left on chime is inoperative Refer to the Pinpoint Test   GO to Pinpoint Test AW


Pinpoint Tests

The IPC Is Inoperative/Multiple Gauges, Indicators, Message Center Indicators, Warnings And Chimes Are Inoperative Or Always On

Normal Operation and Fault Conditions

See IPC component description.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

The IPC receives a hot at all times voltage from the BCM . The IPC receives the ignition status message for the RUN/START or ACC input from the BCM through the GWM over the High Speed Controller Area Network 3 (HS3-CAN).

Possible Sources

Visual Inspection and Diagnostic Pre-checks

Verify the BCM fuse 13 (7.5A) is OK.


PINPOINT TEST A : THE IPC (INSTRUMENT PANEL CLUSTER) IS INOPERATIVE/MULTIPLE GAUGES, INDICATORS, MESSAGE CENTER INDICATORS, WARNINGS AND CHIMES ARE INOPERATIVE OR ALWAYS ON
A1   PERFORM THE NETWORK TEST FOR ALL MODULES
  • Ignition ON.
  • Using a diagnostic scan tool, perform a network test.

Do all equipped modules pass the network test?

Yes GO to A2
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


A2   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual.
No GO to A3


A3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No INSTALL a new GWM .
REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation).
TEST the system for normal operation. If the IPC is still inoperative, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).



A Virtual Gauge (Speedometer, Tachometer Or Temperature Gauge) Is Inoperative

Normal Operation and Fault Conditions

See Speedometer, Tachometer and Temperature Gauge.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Speedometer

Tachometer

Temperature Gauge

Possible Sources


PINPOINT TEST B : A VIRTUAL GAUGE (SPEEDOMETER, TACHOMETER OR TEMPERATURE) IS INOPERATIVE
B1   VERIFY THE IPC (INSTRUMENT PANEL CLUSTER) IS SET TO DISPLAY THE GAUGE
  • Ignition ON.
  • NOTE: The IPC and message center navigation can be found in the Owner's Literature.

    Using the message center controls, make sure the IPC is set to display the gauge in question.

Is the IPC set to display the gauge?

Yes GO to B2
No The virtual gauge is operating correctly. The IPC was not set to display the gauge in question.


B2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to B3


B3   PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes Refer to the appropriate section in Group 303 for the procedure.
No GO to B4


B4   PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to B6


B5   PERFORM THE TCM (TRANSMISSION CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the TCM self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the TCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual.
No GO to B6


B6   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).



Incorrect Fuel Gauge Indication - Single Sender L-Shaped Fuel Tank


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Fuel Gauge and Fuel Level Sender.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).



  IPC DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P0460:11 Fuel Level Sensor "A" Circuit: Circuit Short To Ground A continuous and on-demand DTC that sets in the IPC if the fuel level input is pulled low out of range on the fuel level input circuit indicating a short to ground for 33 seconds or longer. The IPC defaults the fuel gauge to empty (E).
P0460:13 Fuel Level Sensor "A" Circuit: Circuit Open A continuous and on-demand DTC that sets in the IPC if the fuel level input is sent high out of range on the fuel level input circuit indicating an open or short to voltage for 33 seconds or longer. The IPC defaults the fuel gauge to empty (E).




  PCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P0460 Fuel Level Sensor "A" Circuit Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P0461 Fuel Level Sensor "A" Circuit Range/Performance Sets when the PCM determines the fuel level input signal repeatedly moves in and out of range, exceeding the minimum or maximum allowable calibrated parameters for a specified fuel fill percentage in the fuel tank. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P0462 Fuel Level Sensor "A" Circuit Low Sets in the PCM when the PCM detects a short to ground on the fuel pump assembly signal circuit based on the messaged input received from the BCM . Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P0463 Fuel Level Sensor "A" Circuit High Sets in the PCM when the PCM detects an open or a short to voltage on the fuel pump assembly signal circuit based on the messaged input received from the BCM . Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P25B0 Fuel Level Sensor "A" Stuck Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P025B2 Fuel Level Sensor "A" or "B" Stuck Sets when the PCM determines the value of either fuel level input signals is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .


Possible Sources

Visual Inspection and Diagnostic Pre-checks

Inspect the fuel tank for signs of damage that can affect the float operation inside the tank.


PINPOINT TEST C : INCORRECT FUEL GAUGE INDICATION - SINGLE SENDER L-SHAPED FUEL TANK
NOTE: Following any fuel gauge repairs, remove BCM fuse 13 (7.5A) for one minute then reinstall to reset the fuel gauge timers.
C1   CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes For DTC P0460:11, GO to C2
For DTC P0460:13, GO to C5
No GO to C9


C2   CHECK THE FUEL LEVEL INPUT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect Fuel Pump Assembly C3127 .
  • Ignition ON.
  • Wait one minute.
  • NOTE: DTC P0460:11 can also be present when carrying out this step and should be disregarded at this time.

    Using a diagnostic scan tool, repeat the IPC on-demand self-test.

Is DTC P0460:13 present?

Yes GO to C12
No GO to C3


C3   CHECK THE FUEL PUMP ASSEMBLY SIGNAL CIRCUIT FOR A SHORT TO GROUND AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-15   Ground



Is the resistance greater than 10,000 ohms?

Yes GO to C4
No REPAIR the circuit in question.


C4   CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-15   C220-2



Is the resistance greater than 10,000 ohms?

Yes GO to C15
No REPAIR the circuits.


C5   CHECK THE FUEL PUMP ASSEMBLY FOR AN OPEN
  • Ignition OFF.
  • Disconnect Fuel Pump Assembly C3127 .
  • Connect:


    Lead 1 Measurement / Action Lead 2
      C3127-1   C3127-2


  • Ignition ON.
  • Wait one minute.
  • NOTE: DTC P0460:13 can also be present when carrying out this step and should be disregarded at this time.

    Using a diagnostic scan tool, repeat the IPC self-test.

Is DTC P0460:11 present?

Yes REMOVE the fused jumper wire. GO to C12
No REMOVE the fused jumper wire. GO to C6


C6   CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Ignition ON.
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-15   Ground



Is any voltage present?

Yes REPAIR the circuit.
No GO to C7


C7   CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL PUMP ASSEMBLY
  • Ignition OFF.
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-15   C3127-2



Is the resistance less than 3 ohms?

Yes GO to C8
No REPAIR the circuit.


C8   CHECK THE FUEL LEVEL RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL PUMP ASSEMBLY
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-2   C3127-1



Is the resistance less than 3 ohms?

Yes GO to C15
No REPAIR the circuit.


C9   CHECK THE FUEL PUMP ASSEMBLY INPUT TO THE IPC (INSTRUMENT PANEL CLUSTER)

NOTE: Since the IPC may be in anti-slosh fuel indication mode, the self-test and tester values may not match the fuel gauge readings. Disregard the actual gauge indication during this test step.

  • Ignition OFF.
  • Disconnect Fuel Pump Assembly C3127 .
  • Connect the universal gauge tester:


    Lead 1 Measurement / Action Lead 2
      C3127-1   C3127-2


  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • NOTE: It is extremely important to confirm the gauge tester settings with an ohmmeter to make sure the gauge tester is in the correct position. Failure to follow this check may result in inaccurate test results.

    Select the IPC fuel level (FUELLVL1) PID .
  • Monitor the PID , with the gauge tester set at 180 ohms, 90 ohms, 55 ohms, 30 ohms and 10 ohms.

Does the PID begin at approximately 3, move to 70, 127, 185 then 251?

Yes DISCONNECT the instrument gauge system tester. GO to C11
No DISCONNECT the instrument gauge system tester. GO to C10


C10   CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Connect:


    Lead 1 Measurement / Action Lead 2
      C3127-1   C3127-2


  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-15   C220-2



Is the resistance less than 3 ohms?

Yes REMOVE the fused jumper wire. GO to C15
No REMOVE the fused jumper wire. REPAIR the circuits for high resistance.


C11   INSPECT THE FUEL TANK
  • Visually inspect the fuel tank for any damage or deformation.

Is the fuel tank OK?

Yes GO to C12
No INSTALL a new fuel tank. Refer to the appropriate section in Group 310 for the procedure.


C12   CHECK THE FUEL PUMP ASSEMBLY
  • Disconnect and inspect the fuel pump assembly connector.
  • Repair:
    • corrosion (install new connector or terminals-clean module pins)
    • damaged pins-install new terminals/pins
    • pushed-out pins-install new pins as necessary
  • Reconnect the fuel pump assembly connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes GO to C13
No The system is operating correctly at this time. The concern may have been caused by component connections. ADDRESS the root cause of any connector or pin issues.


C13   CHECK THE FUEL PUMP MODULE

NOTE: The fuel pump module resistance measures between 10 ohms ± 2 ohms at the upper stop position and 180 ohms ± 4 ohmsat the lower stop position.

  • Remove the fuel pump module.
  • While moving the float arm from the lower stop position to the upper stop position measure:


    Positive Lead Measurement / Action Negative Lead

    C3127-1, component side.

    C3127-2, component side.



Does the resistance slowly decrease from approximately 180 ohms to 10 ohms?

Yes CHECK the fuel pump module connector for corrosion, damaged or pushed out pins and REPAIR as necessary. TEST the system for normal operation.
No GO to C14


C14   CHECK THE FUEL PUMP ASSEMBLY FOR CORRECT OPERATION
  • Disconnect the fuel level sender (float and card) input wire from the fuel pump assembly.
  • Measure the resistance between the fuel level sender (float and card) input wire and the fuel level sender (float and card) ground while slowly moving the float arm between the lower and upper stop position.


    Positive Lead Measurement / Action Negative Lead

    Fuel Level Sensor (Component Side) - Pin 1

    Fuel Level Sensor (Component Side) - Pin 2



Does the resistance slowly decrease from approximately 180 ohms at the lower stop to 10 ohms at the upper stop?

Yes INSTALL a new fuel pump assembly. Refer to the appropriate section in Group 310 for the procedure.
No INSTALL a new fuel level sender (float and card). Refer to the appropriate section in Group 310 for the procedure.


C15   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



Incorrect Fuel Gauge Indication - Dual Sender Saddle-Type Fuel Tank


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Fuel Gauge and Fuel Level Sender.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).



  IPC DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P0460:11 Fuel Level Sensor "A" Circuit: Circuit Short To Ground A continuous and on-demand DTC that sets in the IPC if the fuel level input is pulled low out of range on the fuel level input circuit indicating a short to ground for 33 seconds or longer. The IPC defaults the fuel gauge to empty (E).
P0460:13 Fuel Level Sensor "A" Circuit: Circuit Open A continuous and on-demand DTC that sets in the IPC if the fuel level input is sent high out of range on the fuel level input circuit indicating an open or short to voltage for 33 seconds or longer. The IPC defaults the fuel gauge to empty (E).
P1243:06 Second Fuel Pump Fault or Ground Fault: Algorithm Based Failure Sets when the IPC detects a large discrepancy in the amount of fuel (based on input from the both fuel sensors) between both sides of the fuel tank.
P1346:11 Fuel Level Sensor "B" Circuit: Circuit Short To Ground A continuous and on-demand DTC that sets in the IPC if the IPC detects that the fuel level sensor is out of range on the fuel level input circuit with a short to ground for 33 seconds. The IPC defaults the fuel gauge to empty (E), once the IPC detects a fault and sets DTC P1346:11.
P1346:13 Fuel Level Sensor "B" Circuit: Circuit Open A continuous and on-demand DTC that sets in the IPC if the IPC detects that the fuel level sensor is out of range on the fuel level sensor input circuit with an open or short to voltage for 33 seconds. The IPC defaults the fuel gauge to empty (E), once the IPC detects a fault and sets DTC P1346:13.




  PCM DTC Fault Trigger Conditions


  DTC Description Fault Trigger Conditions
P0460 Fuel Level Sensor "A" Circuit Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P0461 Fuel Level Sensor "A" Circuit Range/Performance Sets when the PCM determines the fuel level input signal repeatedly moves in and out of range, exceeding the minimum or maximum allowable calibrated parameters for a specified fuel fill percentage in the fuel tank. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P0462 Fuel Level Sensor "A" Circuit Low Sets in the PCM when the PCM detects a short to ground on the fuel pump assembly signal circuit based on the messaged input received from the BCM . Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P0463 Fuel Level Sensor "A" Circuit High Sets in the PCM when the PCM detects an open or a short to voltage on the fuel pump assembly signal circuit based on the messaged input received from the BCM . Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P2065 Fuel Level Sensor "B" Circuit Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P2066 Fuel Level Sensor "B" Circuit Range/Performance Sets when the PCM determines the fuel level input signal repeatedly moves in and out of range, exceeding the minimum or maximum allowable calibrated parameters for a specified fuel fill percentage in the fuel tank. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P2067 Fuel Level Sensor "B" Circuit Low Sets in the PCM when the PCM detects a short to ground on the fuel level sensor signal circuit based on the messaged input received from the BCM . Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P2068 Fuel Level Sensor "B" Circuit High Sets in the PCM when the PCM detects an open or a short to voltage on the fuel level sensor signal circuit based on the messaged input received from the BCM . Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P25B0 Fuel Level Sensor "A" Stuck Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P25B1 Fuel Level Sensor "B" Stuck Sets when the PCM determines the value of the fuel level input signal is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .
P25B2 Fuel Level Sensor "A" or "B" Stuck Sets when the PCM determines the value of either fuel level input signals is stuck, that the fuel level input signal does not change or does not correspond with the calculated fuel usage. Follow the pinpoint test using the Diagnostic Trouble Codes (DTCs) set in the IPC .


Possible Sources

Visual Inspection and Diagnostic Pre-checks

Inspect the fuel tank for signs of damage that can affect the float operation inside the tank. For the analog fuel gauge, inspect the gauge needle for signs of binding or damage.


PINPOINT TEST D : INCORRECT FUEL GAUGE INDICATION - DUAL SENDER SADDLE-TYPE FUEL TANK
NOTE: Following any fuel gauge repairs, remove BCM fuse 13 (7.5A) for one minute then reinstall to reset the fuel gauge timers.
D1   CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes For DTC P0460:11 or P1346:11, GO to D2
For DTC P0460:13 or P1346:13, GO to D6
For DTC P1243:06, GO to D14
No GO to D13


D2   CHECK THE FUEL INPUT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect Fuel Pump Assembly C3127 ( DTC P0460:11).
  • Disconnect Fuel Level Sensor C3270 ( DTC P1346:11).
  • Ignition ON.
  • Wait one minute.
  • NOTE: DTC P0460:11 or P1346:11 can also be present when carrying out this step and should be disregarded at this time.

    Using a diagnostic scan tool, repeat the IPC on-demand self-test.

Is DTC P0460:13 or P1346:13 present?

Yes For the fuel pump assembly ( DTC P0460:11), GO to D20
For the fuel level sensor ( DTC P1346:11), INSTALL a new fuel level sensor. For 2.0L,
REFER to: Fuel Level Sensor (310-01A Fuel Tank and Lines - 2.0L EcoBoost (184kW/250PS) - MI4, Removal and Installation).
For 3.7L, REFER to: Fuel Level Sensor (310-01B Fuel Tank and Lines - 3.7L Duratec (227kW/301PS), Removal and Installation).
No GO to D3


D3   CHECK THE FUEL PUMP ASSEMBLY AND FUEL LEVEL SENSOR SIGNAL CIRCUIT FOR A SHORT TO GROUND AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Measure:


    Positive Lead Measurement / Action Negative Lead
    C220-15 ( DTC P0460:11)   Ground
    C220-14 ( DTC P1346:11)   Ground



Are the resistances greater than 10,000 ohms?

Yes For DTC P0460:11, GO to D4
For DTC P1346:11, GO to D5
No REPAIR the circuit in question.


D4   CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-15   C220-2



Is the resistance greater than 10,000 ohms?

Yes GO to D22
No REPAIR the circuits.


D5   CHECK THE FUEL LEVEL SENSOR SIGNAL AND RETURN CIRCUITS FOR A SHORT TOGETHER AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-14   C220-1



Is the resistance greater than 10,000 ohms?

Yes GO to D22
No REPAIR the circuits.


D6   CHECK THE FUEL PUMP ASSEMBLY OR FUEL LEVEL SENSOR FOR AN OPEN
  • Ignition OFF.
  • Disconnect Fuel Pump Assembly C3127 ( DTC P0460:13).
  • Disconnect Fuel Level Sensor C3270 ( DTC P1346:13).
  • Connect:

      DTC P0460:13


    Lead 1 Measurement / Action Lead 2
      C3127-1   C3127-2




      DTC P1346:13


    Lead 1 Measurement / Action Lead 2
      C3270-1   C3270-2


  • Ignition ON.
  • Wait one minute.
  • NOTE: DTC P0460:13 or P1346:13 can also be present when carrying out this step and should be disregarded at this time.

    Using a diagnostic scan tool, repeat the IPC self-test.

Is DTC P0460:11 or P1346:11 present?

Yes REMOVE the fused jumper wire. For DTC P0460:13, GO to D7
No REMOVE the fused jumper wire. For DTC P1346:13, GO to D10


D7   CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Ignition ON.
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-15   Ground



Is any voltage present?

Yes REPAIR the circuit.
No GO to D8


D8   CHECK THE FUEL LEVEL SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL PUMP ASSEMBLY
  • Ignition OFF.
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-15   C3127-2



Is the resistance less than 3 ohms?

Yes GO to D9
No REPAIR the circuit.


D9   CHECK THE FUEL LEVEL RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL PUMP ASSEMBLY
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-2   C3127-1



Is the resistance less than 3 ohms?

Yes GO to D22
No REPAIR the circuit.


D10   CHECK THE FUEL LEVEL SENSOR SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE AT THE IPC (INSTRUMENT PANEL CLUSTER)
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Ignition ON.
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-14   Ground



Is any voltage present?

Yes REPAIR the circuit.
No GO to D11


D11   CHECK THE FUEL LEVEL SENSOR SIGNAL CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL LEVEL SENSOR
  • Ignition OFF.
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-14   C3270-2



Is the resistance less than 3 ohms?

Yes GO to D12
No REPAIR the circuit.


D12   CHECK THE FUEL LEVEL SENSOR RETURN CIRCUIT FOR AN OPEN BETWEEN THE IPC (INSTRUMENT PANEL CLUSTER) AND THE FUEL LEVEL SENSOR
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-1   C3127-1



Is the resistance less than 3 ohms?

Yes GO to D22
No REPAIR the circuit.


D13   CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER) FUEL GAUGE ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC fuel gauge (FUELLEVEL) active command.
  • Command the fuel gauge from 0% to 25%, 50%, 75% and 100% while observing the fuel gauge.

Does the fuel gauge begin at E (empty), move to approximately 1/4, 1/2, 3/4 and F (full)?

Yes GO to D14
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


D14   CHECK THE FUEL PUMP ASSEMBLY INPUT TO THE IPC (INSTRUMENT PANEL CLUSTER)

NOTE: Since the IPC may be in anti-slosh fuel indication mode, the self-test and tester values may not match the fuel gauge readings. Disregard the actual gauge indication during this test step.

  • Ignition OFF.
  • Disconnect Fuel Pump Assembly C3127 .
  • Connect the universal gauge tester:


    Lead 1 Measurement / Action Lead 2
      C3127-1   C3127-2


  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • NOTE: It is extremely important to confirm the gauge tester settings with an ohmmeter to make sure that the gauge tester is in the correct position. Failure to follow this check may result in inaccurate test results.

    Select the IPC fuel level (FUELLVL1) PID .
  • Monitor the PID , with the gauge tester set at 180 ohms, 90 ohms, 55 ohms, 30 ohms and 10 ohms.

Does the PID begin at approximately 3, move to 70, 127, 185 then 251?

Yes DISCONNECT the universal gauge system tester. GO to D16
No DISCONNECT the universal gauge system tester. GO to D15


D15   CHECK THE FUEL PUMP ASSEMBLY SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Connect:


    Lead 1 Measurement / Action Lead 2
      C3127-1   C3127-2


  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-15   C220-2



Is the resistance less than 3 ohms?

Yes REMOVE the fused jumper wire. GO to D22
No REMOVE the fused jumper wire. REPAIR the circuits for high resistance.


D16   CHECK THE FUEL LEVEL SENSOR INPUT TO THE IPC (INSTRUMENT PANEL CLUSTER)

NOTE: Since the IPC may be in anti-slosh fuel indication mode, the self-test and tester values may not match the fuel gauge readings. Disregard the actual gauge indication during this test step.

  • Ignition OFF.
  • Disconnect Fuel Level Sensor C3270 .
  • Connect the universal gauge tester:


    Lead 1 Measurement / Action Lead 2
      C3270-1   C3270-2


  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • NOTE: It is extremely important to confirm the gauge tester settings with an ohmmeter to make sure that the gauge tester is in the correct position. Failure to follow this check may result in inaccurate test results.

    Select the IPC fuel level (FUELLVL2) PID .
  • Monitor the PID , with the gauge tester set at 180 ohms, 90 ohms, 55 ohms, 30 ohms and 10 ohms.

Does the PID begin at approximately 3, move to 70, 127, 185 then 251?

Yes DISCONNECT the universal gauge system tester. GO to D18
No DISCONNECT the universal gauge system tester. GO to D17


D17   CHECK THE FUEL LEVEL SENSOR SIGNAL AND RETURN CIRCUITS FOR HIGH RESISTANCE
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Connect:


    Lead 1 Measurement / Action Lead 2
      C3270-1   C3270-2


  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-14   C220-1



Is the resistance less than 3 ohms?

Yes REMOVE the fused jumper wire. INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No REMOVE the fused jumper wire. REPAIR the circuits for high resistance.


D18   INSPECT THE FUEL TANK
  • Visually inspect the fuel tank for any damage or deformation.

Is the fuel tank OK?

Yes GO to D19
No INSTALL a new fuel tank.
For 2.0L,
REFER to: Fuel Tank - Vehicles With: AWD (310-01A Fuel Tank and Lines - 2.0L EcoBoost (184kW/250PS) - MI4, Removal and Installation).

For 3.7L,
REFER to: Fuel Tank (310-01B Fuel Tank and Lines - 3.7L Duratec (227kW/301PS), Removal and Installation).


D19   INSPECT THE FUEL TANK TRANSFER TUBE CONNECTIONS
  • Remove the fuel pump assembly and the fuel level sensor. Refer to the appropriate section in Group 310 for the procedure.
  • Inspect the fuel tank transfer tube, connections, the fuel pump assembly and the fuel level sensor for any damage or deformation.

Are the fuel tank transfer tube, connections, the fuel pump assembly and the fuel level sensor OK?

Yes GO to D21
No INSTALL a new fuel tank transfer tube, fuel pump assembly or fuel level sensor as necessary. Refer to the appropriate section in Group 310 for the procedure.


D20   CHECK THE FUEL PUMP ASSEMBLY AND FUEL LEVEL SENSOR
  • Disconnect and inspect the fuel pump assembly and fuel level sensor connectors.
  • Repair:
    • corrosion (install new connector or terminals-clean module pins)
    • damaged pins-install new terminals/pins
    • pushed-out pins-install new pins as necessary
  • Reconnect the fuel pump assembly and fuel level sensor connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes GO to D21
No The system is operating correctly at this time. The concern may have been caused by component connections. ADDRESS the root cause of any connector or pin issues.


D21   CHECK THE FUEL PUMP ASSEMBLY AND THE FUEL LEVEL SENSOR FOR CORRECT OPERATION
  • Remove the fuel pump assembly or fuel level sensor. Refer to the appropriate section in Group 310 for the procedure.
  • Disconnect the fuel level sender (float and card) input wire from the fuel pump assembly or fuel level sensor.
  • NOTE: The fuel resistance measures between 10 ohms ± 2 ohms at the upper stop position and 180 ohms ± 4 ohms at the lower stop position.

    Measure the resistance between the fuel level sender (float and card) input wire and the fuel level sender (float and card) ground while slowly moving the float arm between the lower and upper stop position.


    Positive Lead Measurement / Action Negative Lead

    Fuel Level Sensor (Component Side) - Pin 1

    Fuel Level Sensor (Component Side) - Pin 2



Does the resistance slowly decrease from approximately 180 ohms at the lower stop to 10 ohms at the upper stop?

Yes INSTALL a new fuel pump assembly or fuel level sensor. Refer to the appropriate section in Group 310 for the procedure.
No INSTALL a new fuel level sender (float and card).
For 2.0L,
REFER to: Fuel Level Sender (310-01A Fuel Tank and Lines - 2.0L EcoBoost (184kW/250PS) - MI4, Removal and Installation).

For 3.7L,
REFER to: Fuel Level Sender (310-01B Fuel Tank and Lines - 3.7L Duratec (227kW/301PS), Removal and Installation).


D22   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



The Odometer Is Inoperative

Normal Operation and Fault Conditions

See Odometer.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the odometer count message is missing from the GWM for 5 seconds or longer, the IPC defaults the odometer display to all dashes (------).

If the odometer count message is deemed invalid by the IPC , the IPC defaults the odometer display to all dashes (------). If the NVM becomes corrupted or if any NVM failure occurs, odometer displays ERROR.

Possible Sources


PINPOINT TEST E : THE ODOMETER IS INOPERATIVE
E1   CHECK FOR CORRUPTED NON-VOLATILE MEMORY (NVM)
  • Ignition ON.
  • Observe the message center display area.

Does the odometer display ERROR?

Yes INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No GO to E2


E2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to E3


E3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs). Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual.



The ABS Warning Indicator Is Never Or Always On

See ABS Warning Indicator and ABS /Brake/Stability-Traction Control System Indication.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Normal Operation and Fault Conditions

If the ABS warning indicator request message is missing for less than 5 seconds, the IPC defaults the ABS warning indicator to its last indication state (on or off), based upon the last message received.

If the ABS warning indicator request message is missing for 5 seconds or longer, the IPC defaults the ABS warning indicator on.

Possible Sources


PINPOINT TEST F : THE ABS (ANTI-LOCK BRAKE SYSTEM) WARNING INDICATOR IS NEVER OR ALWAYS ON
F1   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to F2


F2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC ABS warning indicator (ABS_LAMP) PID .
  • Command the ABS warning indicator on then off. Observe the ABS warning indicator.

Does the ABS warning indicator turn on when commanded on and turn off when commanded off?

Yes GO to F3
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


F3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No If the ABS warning indicator is always on, DIAGNOSE all ABS module Diagnostic Trouble Codes (DTCs).
REFER to: Anti-Lock Brake System (ABS) and Stability Control - Vehicles Built Up To: 03-June-2013 (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).

If the ABS warning indicator is never on, the system is operating correctly.



The Airbag Warning Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Airbag Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the airbag indicator lamp request message is missing for less than 5 seconds, the IPC defaults the airbag warning indicator to its last indication state (on or off), based upon the last message received.

If the airbag indicator lamp request message is missing for 5 seconds or longer, the IPC defaults the airbag warning indicator on.

Possible Sources


PINPOINT TEST G : THE AIRBAG WARNING INDICATOR IS NEVER OR ALWAYS ON
G1   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to G2


G2   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to G3


G3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC airbag warning indicator (AIRBAG_LMP) PID .
  • Command the airbag warning indicator on then off. Observe the airbag warning indicator.

Does the airbag warning indicator turn on when commanded on and turn off when commanded off?

Yes If the airbag warning indicator is never on, the system is operating correctly.
If the airbag warning indicator is always on, DIAGNOSE the SRS .
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).



The Brake Warning Indicator is Never On


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Brake Warning Indicator and ABS /Brake/Stability-Traction Control System Indication descriptions and see Brake Fluid Level Switch component description.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the brake (red) warning indicator request, brake warning indicator request or red brake warning indicator request messages are missing or invalid for less than 5 seconds, the IPC defaults the ABS warning indicator to the last indication state (on or off), based upon the last message received.

Possible Sources

Visual Inspection and Diagnostic Pre-checks

Inspect the:


PINPOINT TEST H : THE BRAKE WARNING INDICATOR IS NEVER ON
H1   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Ignition ON.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC brake warning indicator (PBA_LMP) PID .
  • Command the brake warning indicator on then off. Observe the brake warning indicator.

Does the brake warning indicator turn on when commanded on and turn off when commanded off?

Yes GO to H2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


H2   DETERMINE IF THE BRAKE WARNING INDICATOR OPERATES WITH THE PARKING BRAKE APPLIED
  • Apply the parking brake while monitoring the brake warning indicator.

Does the brake warning indicator illuminate?

Yes GO to H5
No GO to H3


H3   CHECK THE PARKING BRAKE SYSTEM OPERATION
  • Apply the parking brake.

Does the parking brake system apply the rear parking brakes?

Yes GO to H4
No
REFER to: Parking Brake (206-05 Parking Brake and Actuation, Diagnosis and Testing).


H4   PERFORM THE GWM (GATEWAY MODULE A) SELF-TEST
  • Using a diagnostic scan tool, perform the GWM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No INSTALL a new GWM .
REFER to: Gateway Module A (GWM) (418-00 Module Communications Network, Removal and Installation).
CLEAR the Diagnostic Trouble Codes (DTCs). TEST the system for normal operation. If the brake warning indicator still does not operate with the parking brake applied, INSTALL a new ABS module (part of the HCU ).
REFER to: Hydraulic Control Unit (HCU) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Removal and Installation).


H5   CHECK THE BRAKE FLUID LEVEL SWITCH OPERATION
  • Ignition OFF.
  • Disconnect Brake Fluid Level Switch C124 .
  • Ignition ON.
  • Wait one minute.

Does the brake warning indicator illuminate?

Yes VERIFY the brake fluid level is low enough to turn on the brake warning indicator or has been reported low enough to turn on the brake warning indicator. If the brake fluid level is currently low or has been reported low, INSTALL a new brake fluid reservoir.
REFER to: Brake Fluid Reservoir (206-06 Hydraulic Brake Actuation, Removal and Installation).

If the brake fluid level is not currently low or has not been reported low, the system is operating correctly at this time.
No GO to H6


H6   CHECK THE BRAKE FLUID LEVEL SWITCH FOR SHORT TO GROUND AT THE BRAKE FLUID LEVEL SWITCH
  • Ignition OFF.
  • Disconnect BCM C2280C .
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C124-1   Ground



Is the resistance greater than 10,000 ohms?

Yes GO to H7
No REPAIR the circuit.


H7   CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



The Brake Warning Indicator is Always On


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Brake Warning Indicator and ABS /Brake/Stability-Traction Control System Indication descriptions and see Brake Fluid Level Switch component description.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the brake (red) warning indicator request, brake warning indicator request or red brake warning indicator request messages are missing for 5 seconds longer, the IPC defaults the brake warning indicator on.



  BCM DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
B1048:01 Brake Fluid Level Switch: General Electrical Failure A continuous and on-demand DTC that sets in the BCM when the BCM detects an open on the brake fluid level switch input.
B1048:7B Brake Fluid Level Switch: Low Fluid Level An on-demand DTC that sets in the BCM if the BCM detects a low brake fluid level input from the brake fluid level switch.


Possible Sources

Visual Inspection and Diagnostic Pre-checks

Inspect the:


PINPOINT TEST I : THE BRAKE WARNING INDICATOR IS ALWAYS ON
I1   RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to I2


I2   RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes For DTC B1048:01, GO to I5
For DTC B1048:7B, VERIFY the brake fluid level is low. If the brake fluid level is low, CORRECT the low brake fluid condition.
REFER to: Hydraulic Brake Actuation (206-06 Hydraulic Brake Actuation, Diagnosis and Testing).
If the brake fluid level is not low, INSTALL a new brake fluid reservoir. REFER to: Brake Fluid Reservoir (206-06 Hydraulic Brake Actuation, Removal and Installation).

For all other Diagnostic Trouble Codes (DTCs),
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to I3


I3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to I4


I4   RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the ABS module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Anti-Lock Brake System (ABS) and Stability Control - Vehicles Built Up To: 03-June-2013 (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


I5   CHECK THE BRAKE FLUID LEVEL SWITCH
  • Ignition OFF.
  • Disconnect Brake Fluid Level Switch C124 .
  • Connect:


    Lead 1 Measurement / Action Lead 2
      C124-1   C124-2


  • Ignition ON.

Does the brake warning indicator turn on?

Yes INSTALL a new brake fluid reservoir.
REFER to: Brake Fluid Reservoir (206-06 Hydraulic Brake Actuation, Removal and Installation).
No GO to I6


I6   CHECK THE BRAKE FLUID LEVEL SWITCH GROUND CIRCUIT FOR AN OPEN AT THE BRAKE FLUID LEVEL SWITCH
  • Ignition OFF.
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C124-1   Ground



Is the resistance less than 3 ohms?

Yes GO to I7
No REPAIR the circuit.


I7   CHECK THE BRAKE FLUID LEVEL SWITCH INPUT CIRCUIT FOR AN OPEN BETWEEN THE BCM (BODY CONTROL MODULE) AND THE BRAKE FLUID LEVEL SWITCH
  • Disconnect BCM C2280C .
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C2280C-28   C124-2



Is the resistance less than 3 ohms?

Yes GO to I8
No REPAIR the circuit.


I8   CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



The Electric Park Brake Fault Indicator Is Never or Always On

Normal Operation and Fault Conditions

See Electric Park Brake Fault Indicator and ABS /Brake/Stability-Traction Control System Indication.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

NOTE: The electric park brake indicator only illuminates or flashes when a parking brake system or ABS fault is detected. The indicator is off under all other conditions.

If the parking brake indicator request is missing for less than 5 seconds, the IPC defaults the electric park brake fault indicator to its last indication state (on or off), based upon the last message received.

If the parking brake indicator request is missing for 5 seconds or longer, the IPC defaults the electric park brake fault indicator on.

Possible Sources


PINPOINT TEST J : THE ELECTRIC PARK BRAKE FAULT INDICATOR IS NEVER OR ALWAYS ON
J1   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to J2


J2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC all warning indicators (ALL_LAMP) PID .
  • Command all the warning indicators on then off. Observe the electric park brake fault indicator.

Does the electric park brake fault indicator turn on when commanded on and turn off when commanded off?

Yes GO to J3
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


J3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No If the electric park brake indicator is always on, DIAGNOSE all ABS module Diagnostic Trouble Codes (DTCs).
REFER to: Anti-Lock Brake System (ABS) and Stability Control - Vehicles Built Up To: 03-June-2013 (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).

If the electric park brake indicator is never on, the system is operating correctly.



The LED Low Beam Malfunction Indicator Is Never or Always On

Normal Operation and Fault Conditions

See LED Low Beam Malfunction Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the headlamp low beam out message is missing for less than 5 seconds, the IPC defaults the LED low beam malfunction indicator to its last indication state (on or off), based upon the last message received.

If the headlamp low beam out message is missing for 5 seconds or longer, the IPC defaults the LED low beam malfunction indicator off.

Possible Sources


PINPOINT TEST K : THE LED (LIGHT EMITTING DIODE) LOW BEAM MALFUNCTION INDICATOR IS NEVER OR ALWAYS ON
K1   DETERMINE THE FAULT CONDITION
  • Ignition ON.
  • Check the operation of the low beam headlamps.

Do the low beam headlamps operate correctly?

Yes GO to K2
No
REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and Testing).


K2   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to K3


K3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to K4


K4   CHECK THE LED (LIGHT EMITTING DIODE) LOW BEAM MALFUNCTION INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC LED low beam malfunction indicator (A_F_LIGHT_F) PID .
  • Command the LED low beam malfunction indicator on then off. Observe the LED low beam malfunction indicator.

Does the LED low beam malfunction indicator illuminate when commanded on and turn off when commanded off?

Yes DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).



The LH - RH Turn Signal Or High Beam Indicator Is Never or Always On

Normal Operation and Fault Conditions

See LH - RH Turn Signal Indicator Or High Beam Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the turn indication data or high beam status message is missing for less than 5 seconds, the IPC defaults the turn signal or high beam indicator to its last indication state (on or off), based upon the last message received.

If the turn indication data or high beam status message is missing for 5 seconds or longer, the IPC defaults the turn signal or high beam indicator off.

Possible Sources


PINPOINT TEST L : THE LH (LEFT-HAND) - RH (RIGHT-HAND) TURN SIGNAL OR HIGH BEAM INDICATOR IS NEVER OR ALWAYS ON
L1   DETERMINE THE FAULT CONDITION
  • Ignition ON.
  • Check the operation of the high beams or turn signals.

Do the high beams or turn signals operate correctly?

Yes GO to L2
No For high beams,
REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and Testing).

For turn signals,
REFER to: Turn Signal and Hazard Lamps (417-01 Exterior Lighting, Diagnosis and Testing).


L2   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to L3


L3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No For the LH or RH turn indicator, GO to L4
For the high beam indicator, GO to L5


L4   CHECK THE LH (LEFT-HAND) AND RH (RIGHT-HAND) TURN INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC RH or LH turn signal indicator (RH_TURN_L) or (LH_TURN_L) PID .
  • Command the RH or LH turn signal indicator on and off while observing the RH or LH turn signal indicator.

Does the RH or LH turn signal indicator illuminate when commanded on and turn off when commanded off?

Yes DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


L5   CHECK THE HIGH BEAM INDICATOR OPERATION USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC high beam indicator (HIGH_BEAM) PID .
  • Command the high beam indicator on and off while observing the high beam indicator.

Does the high beam indicator illuminate when commanded on and turn off when commanded off?

Yes DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).



The Lights On Indicator Is Never or Always On

Normal Operation and Fault Conditions

See Lights On Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the park lamp status message is missing for less than 5 seconds, the IPC defaults the lights on indicator to its last indication state (on or off), based upon the last message received.

If the park lamp status message is missing for 5 seconds or longer, the IPC defaults the lights on indicator off.

Possible Sources


PINPOINT TEST M : THE LIGHTS ON INDICATOR IS NEVER OR ALWAYS ON
M1   CHECK THE PARKING LAMPS OPERATION
  • Place the headlamp switch in the PARKLAMP position.
  • Ignition ON.
  • Observe the parking lamps.

Do the parking lights operate correctly?

Yes GO to M2
No
REFER to: Parking, Rear and License Plate Lamps (417-01 Exterior Lighting, Diagnosis and Testing).


M2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC lights on indicator (SIDELIGHT_LMP) PID .
  • Command the lights on indicator on and off while observing the indicator.

Does the lights on indicator illuminate when commanded on and turn off when commanded off?

Yes GO to M3
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


M3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to M4


M4   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).



The MIL Is Never Or Always On

Normal Operation and Fault Conditions

See MIL .
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the MIL request message is missing or invalid for less than 5 seconds, the IPC defaults the MIL to its last state (on or off) based upon the last known good message received.

If the MIL request message is missing for 5 seconds or longer, the IPC defaults the MIL on.

Possible Sources


PINPOINT TEST N : THE MIL (MALFUNCTION INDICATOR LAMP) IS NEVER OR ALWAYS ON
N1   RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to N2


N2   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to N3


N3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC ( MIL ) PID .
  • Command the MIL on and off while observing the indicator.

Does the MIL illuminate when commanded on and turn off when commanded off?

Yes If the MIL is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs).
For 3.7L engine,
REFER to: Electronic Engine Controls (303-14A Electronic Engine Controls - 3.7L Duratec (227kW/301PS), Diagnosis and Testing).

For 2.0L engine,
REFER to: Electronic Engine Controls (303-14B Electronic Engine Controls - 2.0L EcoBoost (184kW/250PS) - MI4, Diagnosis and Testing).

If the MIL is never on, the system is operating correctly at this time.
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).



The PRNDL Indicator Is Never On or Never Displays P


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See PRNDL Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the transmission gear display or transmission shift mode display message is missing for less than 5 seconds, the PRNDL display remains in the last indication state (on or off), based upon the last message received.

If the transmission gear display or transmission shift mode display message is missing for 5 seconds or longer, the IPC defaults the PRNDL display off.



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
P1706:00 High Vehicle Speed Observed in Park: No Sub Type Information A continuous and on-demand DTC that sets in the IPC if the IPC detects a park detect input with vehicle speed over 16 km/h (10 mph), indicating the vehicle is in park while in motion.


Possible Sources

Visual Inspection And Diagnostic Pre-checks

Verify the vehicle is not in transport mode.


PINPOINT TEST O : THE PRNDL INDICATOR IS NEVER ON OR NEVER DISPLAYS P
O1   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any DTCs recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to O2


O2   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to O3


O3   PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any transmission related DTCs recorded?

Yes Refer to the appropriate section in Group 303 for the procedure.
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).



The Safety Belt Warning Indicator Is Never or Always On

Normal Operation and Fault Conditions

See Safety Belt Warning Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the driver safety belt status is missing for less than 5 seconds, the IPC defaults the safety belt warning indicator to its last indication state (on or off), based upon the last message received.

If the driver safety belt status message is missing for 5 seconds or longer, the IPC defaults the safety belt warning indicator off.

Possible Sources


PINPOINT TEST P : THE SAFETY BELT WARNING INDICATOR IS NEVER OR ALWAYS ON
P1   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to P2


P2   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to P3


P3   CHECK THE DRIVER SAFETY BELT BUCKLE STATUS
  • Using a diagnostic scan tool, monitor the RCM driver safety belt buckle PID (SBELT_D_CUR) while buckling and unbuckling the driver safety belt.

Does the PID indicate current flowing with the safety belt buckled and not flowing with the safety belt unbuckled?

Yes GO to P4
No INSTALL a new safety belt buckle.
REFER to: Front Safety Belt Buckle (501-20A Safety Belt System, Removal and Installation).


P4   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC safety belt warning indicator (SBLT_LAMP) PID .
  • Command the safety belt warning indicator on and off while observing the safety belt warning indicator.

Does the safety belt warning indicator illuminate when commanded on and turn off when commanded off?

Yes INSTALL a new RCM .
REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).



The Stability-Traction Control Indicator (Sliding Car Icon) Is Never Or Always On

Normal Operation and Fault Conditions

See Stability-Traction Control Indicator (Sliding Car Icon).
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the stability-traction control indicator request is missing or invalid for less than 5 seconds, the IPC defaults the stability-traction control indicator (sliding car icon) to the last indication state (on or off), based upon the last message received.

If the IPC does not receive the stability-traction control indicator request for 5 seconds or longer, the IPC defaults the stability-traction control indicator (sliding car icon) on.

Possible Sources


PINPOINT TEST Q : THE STABILITY-TRACTION CONTROL INDICATOR (SLIDING CAR ICON) IS NEVER OR ALWAYS ON
Q1   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to Q2


Q2   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to Q3


Q3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC stability-traction control indicator (TC/IVD/RSCLMP) PID .
  • Command the stability-traction control indicator (sliding car icon) on and off while observing the stability-traction control indicator (sliding car icon).

Does the stability-traction control indicator (sliding car icon) illuminate when commanded on and turn off when commanded off?

Yes If the stability-traction control indicator (sliding car icon) is never on, the system is operating correctly.
If the stability-traction control indicator (sliding car icon) is always on, DIAGNOSE all ABS module Diagnostic Trouble Codes (DTCs).
REFER to: Anti-Lock Brake System (ABS) and Stability Control - Vehicles Built Up To: 03-June-2013 (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).



The Stability-Traction Control Disabled Indicator (Sliding Car OFF Icon) Is Never Or Always On

Normal Operation and Fault Conditions

See Stability-Traction Control Disabled Indicator (Sliding Car OFF Icon).
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the stability-traction control disabled indicator request is missing or invalid for less than 5 seconds, the IPC defaults the stability-traction control disabled indicator (sliding car OFF icon) to the last indication state (on or off), based upon the last message received.

If the IPC does not receive the stability-traction control disabled indicator request for 5 seconds or longer, the IPC defaults the stability-traction control disabled indicator (sliding car OFF icon) off.

When a MyKey® programmed key is in use and the AdvanceTrac® on feature is configured always on, the traction control system cannot be disabled and the traction control indicator does not turn on when the traction control disable button is pressed. The traction control indicator still functions correctly to indicate a traction control system fault and a traction control active event.

Possible Sources


PINPOINT TEST R : THE STABILITY-TRACTION CONTROL DISABLED INDICATOR (SLIDING CAR OFF ICON) IS NEVER OR ALWAYS ON
R1   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to R2


R2   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to R3


R3   CHECK FOR THE KEY TYPE
  • Check if the key is a MyKey® programmed key or an administrator key. Refer to the Owner's Literature.

Is the key an administrator key?

Yes GO to R4
No GO to R5


R4   CHECK FOR THE ADVANCETRAC® ON FEATURE CONFIGURED ALWAYS ON
  • Check if the AdvanceTrac® feature is configured always on. Refer to the Owner's Literature.

Is the AdvanceTrac® feature configured always on?

Yes The traction control system cannot be disabled when the AdvanceTrac® on feature is configured always on.
No GO to R5


R5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC stability-traction control disabled indicator (sliding car OFF icon) (STAB_TC_LMP) PID .
  • Command the stability-traction control disabled indicator (sliding car OFF icon) on and off while observing the stability-traction control disabled indicator (sliding car OFF icon).

Does the stability-traction control disabled indicator (sliding car OFF icon) illuminate when commanded on and turn off when commanded off?

Yes DIAGNOSE the stability-traction control cannot be disabled.
REFER to: Anti-Lock Brake System (ABS) and Stability Control - Vehicles Built Up To: 03-June-2013 (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).



The TPMS Warning Indicator Is Never or Always On

Normal Operation and Fault Conditions

See TPMS Indicator.
REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the tire pressure warning indicator message is missing for 5 seconds or less, the TPMS warning indicator remains in its last indication state (on or off), based upon the last message received.

If the tire pressure warning indicator message is missing for 5 seconds or longer, the IPC flashes the TPMS warning indicator for approximately 75 seconds, then illuminates the TPMS warning indicator.

Possible Sources


PINPOINT TEST S : THE TPMS (TIRE PRESSURE MONITORING SYSTEM) WARNING INDICATOR IS NEVER OR ALWAYS ON
S1   CHECK THE TIRE PRESSURE
  • Verify the tire pressure in all tires meets the recommended tire pressures on the vehicle certification label.
    REFER to: Identification Codes (100-01 Identification Codes, Description and Operation).

Do all the tires meet the recommended tire pressures?

Yes GO to S2
No CORRECT the tire pressures.


S2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to S3


S3   PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any DTCs recorded?

Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to S4


S4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to S5


S5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Select the IPC TPMS warning indicator (TPMWARN_LMP) PID .
  • Command the TPMS warning indicator on and off while observing the TPMS warning indicator.

Does the TPMS warning indicator illuminate when commanded on and turn off when commanded off?

Yes If the TPMS warning indicator is never on, the system is operating correctly.
If the TPMS warning indicator is always on, DIAGNOSE the TPMS .
REFER to: Tire Pressure Monitoring System (TPMS) (204-04A Tire Pressure Monitoring System (TPMS), Diagnosis and Testing).
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).



The Message Center Is Not Operating Correctly


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Steering Wheel Switch-Message Center (in Component Description).
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).



  SCCM DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
B137F:09 Steering Wheel Left Switch Pack: Component Failure A continuous and on-demand DTC that sets in the SCCM when the SCCM detects a message center switch pressed for 2 minutes or longer.
B137F:11 Steering Wheel Left Switch Pack: Circuit Short To Ground A continuous and on-demand DTC that sets in the SCCM when the SCCM detects a short to ground on the message center switch input circuit.
B137F:17 Steering Wheel Left Switch Pack: Circuit Voltage Above Threshold A continuous and on-demand DTC that sets in the SCCM when the SCCM detects an open or short to voltage on the message center switch input circuit.


Possible Sources


PINPOINT TEST T : THE MESSAGE CENTER IS NOT OPERATING CORRECTLY
T1   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to T2


T2   PERFORM THE SCCM (STEERING COLUMN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the SCCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes For DTC B137F:09, INSTALL a new LH steering wheel switch.
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).

For DTC B137F:11, GO to T5
For DTC B137F:17, GO to T9
No GO to T3


T3   CHECK THE STEERING WHEEL SWITCH INPUT TO THE SCCM (STEERING COLUMN CONTROL MODULE)
  • Using a diagnostic scan tool, view the SCCM Parameter Identifications (PIDs).
  • Select the LH steering wheel switch Parameter Identifications (PIDs) (L_CURS_LFT, L_CURS_RGT, L_CURS_UP, L_CURS_DWN and L_CURS_OK).

Do the Parameter Identifications (PIDs) match the switch position?

Yes INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No GO to T4


T4   CHECK THE SCCM (STEERING COLUMN CONTROL MODULE) OUTPUT AT THE LH (LEFT-HAND) STEERING WHEEL SWITCH
  • Ignition OFF.
  • Disconnect LH Steering Wheel Switch C2998 .
  • Ignition ON.
  • Measure:


    Positive Lead Measurement / Action Negative Lead

    LH Steering Wheel Switch - Pin 2

    LH Steering Wheel Switch - Pin 3



Is the voltage approximately 5 volts?

Yes INSTALL a new LH steering wheel switch.
REFER to: Steering Wheel Multifunction Switch (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No GO to T16


T5   CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT BETWEEN THE LH (LEFT-HAND) STEERING WHEEL SWITCH AND THE UPPER CLOCKSPRING FOR A SHORT TO GROUND
  • Ignition OFF.
  • WARNING: Turn the ignition OFF and wait one minute to deplete the backup power supply. Failure to follow this instruction may result in serious personal injury or death in the event of an accidental deployment.

    Wait one minute.
  • Remove the driver airbag.
    REFER to: Driver Airbag (501-20B Supplemental Restraint System, Removal and Installation).
  • Ignition ON.
  • Using a diagnostic scan tool, perform the SCCM self-test.

Is DTC B137F:17 recorded?

Yes GO to T6
No GO to T7


T6   CHECK THE MESSAGE CENTER SWITCH FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect LH Steering Wheel Switch C2998 .
  • Measure:


    Positive Lead Measurement / Action Negative Lead

    LH Steering Wheel Switch - Pin 2
      Ground



Is the resistance greater than 10,000 ohms?

Yes INSTALL a new LH steering wheel switch.
REFER to: Steering Wheel Multifunction Switch (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No INSTALL a new airbag.
REFER to: Driver Airbag (501-20B Supplemental Restraint System, Removal and Installation).


T7   CHECK THE STEERING WHEEL SWITCH HARNESS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect Upper Clockspring C218B .
  • Ignition ON.
  • Using a diagnostic scan tool, perform the SCCM self-test.

Is DTC B137F:17 recorded?

Yes INSTALL a new steering wheel.
REFER to: Steering Wheel (211-04 Steering Column, Removal and Installation).
No GO to T8


T8   CHECK THE CLOCKSPRING FOR A SHORT TO GROUND
  • Ignition OFF.
  • Remove clockspring from the SCCM .
  • Ignition ON.
  • Using a diagnostic scan tool, perform the SCCM self-test.

Is DTC B137F:17 recorded?

Yes INSTALL a new clockspring.
REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).
No GO to T16


T9   CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • WARNING: Turn the ignition OFF and wait one minute to deplete the backup power supply. Failure to follow this instruction may result in serious personal injury or death in the event of an accidental deployment.

    Wait one minute.
  • Remove the driver airbag.
    REFER to: Driver Airbag (501-20B Supplemental Restraint System, Removal and Installation).
  • Disconnect LH Steering Wheel Switch C2998 .
  • Disconnect SCCM C2414A .
  • Connect airbag to steering wheel inline.
  • Ignition ON.
  • Measure:


    Positive Lead Measurement / Action Negative Lead

    LH Steering Wheel Switch - Pin 2

    LH Steering Wheel Switch - Pin 3



Is any voltage present?

Yes REPAIR the circuit.
No GO to T10


T10   CHECK THE MESSAGE CENTER SWITCH SIGNAL THROUGH THE AIRBAG FOR AN OPEN
  • Ignition OFF.
  • Disconnect airbag to steering wheel inline.
  • Measure:


    Positive Lead Measurement / Action Negative Lead

    LH Steering Wheel Switch - Pin 2

    Steering Wheel to Airbag Inline - Pin 2 (Airbag Harness Side)



Is the resistance less than 3 ohms?

Yes GO to T11
No INSTALL a new airbag.
REFER to: Driver Airbag (501-20B Supplemental Restraint System, Removal and Installation).


T11   CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT THROUGH THE STEERING WHEEL FOR AN OPEN
  • Ignition OFF.
  • Disconnect Upper Clockspring C218B .
  • Measure:


    Positive Lead Measurement / Action Negative Lead

    Steering Wheel to Airbag Inline - Pin 2 (Steering Wheel Harness Side)

    Clockspring - Pin 14 (Steering Wheel Harness Side)



Is the resistance less than 3 ohms?

Yes GO to T12
No REPAIR the circuit.


T12   CHECK THE MESSAGE CENTER SWITCH RETURN CIRCUIT THROUGH THE AIRBAG FOR AN OPEN
  • Measure:


    Positive Lead Measurement / Action Negative Lead

    LH Steering Wheel Switch - Pin 3

    Steering Wheel to Airbag Inline - Pin 4 (Airbag Harness Side)



Is the resistance less than 3 ohms?

Yes GO to T13
No REPAIR the circuit.


T13   CHECK THE MESSAGE CENTER SWITCH RETURN CIRCUIT THROUGH THE STEERING WHEEL FOR AN OPEN
  • Measure:


    Positive Lead Measurement / Action Negative Lead

    Steering Wheel to Airbag Inline - Pin 4 (Steering Wheel Harness Side)

    Clockspring - Pin 8 (Steering Wheel Harness Side)



Is the resistance less than 3 ohms?

Yes GO to T14
No REPAIR the circuit.


T14   CHECK THE MESSAGE CENTER SWITCH SIGNAL CIRCUIT THROUGH THE CLOCKSPRING FOR AN OPEN
  • Remove clockspring from the SCCM .
  • Measure:


    Positive Lead Measurement / Action Negative Lead

    Upper Clockspring (Component Side) - Pin 14

    Lower Clockspring (Component Side) - Pin 6



Is the resistance less than 3 ohms?

Yes GO to T15
No INSTALL a new clockspring.
REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).


T15   CHECK THE MESSAGE CENTER SWITCH RETURN CIRCUIT THROUGH THE CLOCKSPRING FOR AN OPEN
  • Measure:


    Positive Lead Measurement / Action Negative Lead

    Upper Clockspring (Component Side) - Pin 8

    Lower Clockspring (Component Side) - Pin 9



Is the resistance less than 3 ohms?

Yes GO to T16
No INSTALL a new clockspring.
REFER to: Clockspring (501-20B Supplemental Restraint System, Removal and Installation).


T16   CHECK FOR CORRECT SCCM (STEERING COLUMN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all the SCCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all the SCCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SCCM .
REFER to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



The Compass Is Inoperative

Normal Operation and Fault Conditions

See Compass Display.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the compass display data messages are missing or invalid for 5 seconds or less, the compass displays the last vehicle direction based upon the last known good compass display message received.

If the compass display data messages are invalid or missing for more than 5 seconds, the IPC defaults the display to all dashes (---).

Possible Sources


PINPOINT TEST U : THE COMPASS IS INOPERATIVE
U1   RETRIEVE THE RECORD DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE GPSM (GLOBAL POSITIONING SYSTEM MODULE) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the GPSM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes If equipped with the touchscreen audio system,
REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).

If equipped with the THX® audio system,
REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing).
No GO to U2


U2   RETRIEVE THE RECORD DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No INSTALL a new GPSM .
If equipped with the touchscreen audio system,
REFER to: Global Positioning System Module (GPSM) (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Removal and Installation).

If equipped with the THX® audio system,
REFER to: Global Positioning System Module (GPSM) (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Removal and Installation).



The Outside Air Temperature Display Is Inoperative or Incorrect

Normal Operation and Fault Conditions

See Outside Air Temperature Display.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the air ambient temperature message is missing or invalid for less than 5 seconds, the IPC defaults the outside air temperature display to the last temperature reading, based upon the last message received.

If the air ambient temperature message is missing or invalid for 5 seconds or longer from the PCM , the IPC displays all dashes (- - - -) in the outside air temperature display area.

Possible Sources


PINPOINT TEST V : THE OUTSIDE AIR TEMPERATURE DISPLAY IS INOPERATIVE OR INCORRECT
V1   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to V2


V2   PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to V3


V3   PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes Refer to the appropriate section in Group 303 for the procedure.
No DIAGNOSE all ambient temperature related Diagnostic Trouble Codes (DTCs) in the PCM . Refer to the appropriate section in Group 303 for the procedure.



The Blind Spot Information System (BLIS®) Off Message Center Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Blind Spot Monitoring System (BLIS®) Off Message Center Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the cross traffic alert left or cross traffic right message is missing or invalid for less than 5 seconds, the IPC defaults the Blind Spot Information System (BLIS®) off message center indicator to the last state (on or off), based upon the last message received.

If the cross traffic alert left or cross traffic right message is missing or invalid for 5 seconds or longer, the IPC defaults the Blind Spot Information System (BLIS®) off message center warning indicator off.

Possible Sources


PINPOINT TEST W : THE BLIND SPOT INFORMATION SYSTEM (BLIS®) OFF MESSAGE CENTER INDICATOR IS NEVER OR ALWAYS ON
W1   CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.

Is the door ajar message center warning indicator off with the door closed, and on with the door open?

Yes GO to W2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


W2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to W3


W3   PERFORM THE SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH) AND SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH) SELF-TESTS
  • Using a diagnostic scan tool, perform the SODL and SODR self-tests.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
No GO to W4


W4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE the Blind Spot Information System (BLIS).
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).



The Charging System Message Center Warning Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Charging System Message Center Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the charging system indication request is missing for less than 5 seconds, the IPC defaults the charging system message center indicator to the last indication state (on or off), based upon on the last message received.

If the charging system indication request is missing for 5 seconds or longer, the IPC defaults the charging system message center indicator on.

Possible Sources


PINPOINT TEST X : THE CHARGING SYSTEM MESSAGE CENTER WARNING INDICATOR IS NEVER OR ALWAYS ON
X1   CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.

Is the door ajar message center warning indicator off with the door closed, and on with the door open?

Yes GO to X2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


X2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to X3


X3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to X4


X4   CHECK THE CHARGING SYSTEM OPERATION
  • Check the charging system operation.

Does the charging system operate correctly?

Yes If the charging system warning indicator is never on, the system is operating correctly at this time.
If the charging system warning indicator is always on, DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No
REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).



The Cruise Control Message Center Indicator Is Never On

Normal Operation and Fault Conditions

See Cruise Control Message Center Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the cruise control status, cruise control override (adaptive cruise) or cruise control set speed (adaptive cruise) message is missing or deemed invalid by the IPC for less than 5 seconds, the IPC defaults the cruise control indicator to the last indication state (on or off), based upon the last message received.

If the cruise control status, cruise control override (adaptive cruise) or cruise control set speed (adaptive cruise) message is missing or if the data is deemed invalid by the IPC for 5 seconds or longer, the IPC defaults the cruise control indicator off.

Possible Sources


PINPOINT TEST Y : THE CRUISE CONTROL MESSAGE CENTER INDICATOR IS NEVER ON
Y1   CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.

Is the door ajar message center warning indicator off with the door closed, and on with the door open?

Yes GO to Y2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


Y2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to Y3


Y3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE the cruise control system.
REFER to: Cruise Control (419-03A Cruise Control, Diagnosis and Testing).



The Door Ajar, Hood Ajar or Luggage Compartment Lid Ajar Message Center Warning Indicator Is Never On


Refer to Wiring Diagrams Cell 89 for schematic and connector information.

Normal Operation and Fault Conditions

See Door Ajar Indication Message Center Displays.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the door status message is missing for less than 5 seconds, the IPC defaults all door, hood and luggage compartment lid ajar message center displays to the last indication state (on or off), based upon the last message received.

If the door status message is missing for 5 seconds or longer, the IPC defaults all door, hood and luggage compartment lid ajar message center displays off.



  RGTM DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
B1306:11 Liftgate Ajar Switch: Circuit Short To Ground A continuous and on-demand DTC that sets in the RGTM if the RGTM detects the luggage compartment lid ajar output circuit short to ground for longer than 5 seconds.


Possible Sources


PINPOINT TEST Z : THE DOOR AJAR MESSAGE CENTER WARNING INDICATOR IS NEVER ON
Z1   CHECK THE MESSAGE CENTER OPERATION
  • Ignition OFF.
  • Disconnect GWM C2431 .
  • Ignition ON.
  • Monitor the message center messages and message center indicators.

Did multiple message center messages and message center warning indicators appear?

Yes GO to Z2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


Z2   CHECK THE INTERIOR LIGHTING OPERATION
  • Open and close each door while monitoring the interior lamps.

Do the interior lamps operate correctly with each door?

Yes GO to Z3
No
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).


Z3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to Z4


Z4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to Z5


Z5   PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No For a hood ajar indication concern, DIAGNOSE the perimeter alarm.
REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).

For a luggage compartment lid indication concern, GO to Z6


Z6   CHECK THE LUGGAGE COMPARTMENT LID RELEASE FUNCTION
  • Verify the luggage compartment lid release function operates.

Does the luggage compartment lid release?

Yes GO to Z7
No
REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and Entry Systems, Diagnosis and Testing).


Z7   CHECK THE LUGGAGE COMPARTMENT AJAR SWITCH FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect Luggage Compartment Lid Latch C4424 .
  • Ignition ON.
  • Monitor the luggage compartment lid ajar message center indicator.

Does the luggage compartment lid ajar message center indicator turn on?

Yes INSTALL a new luggage compartment lid latch.
REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No For a luggage compartment lid indication concern without power luggage compartment lid, GO to Z10
For a luggage compartment lid indication concern with power luggage compartment lid, GO to Z8


Z8   CHECK THE LUGGAGE COMPARTMENT AJAR INPUT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect RGTM C4174B .
  • Ignition ON.
  • Monitor the luggage compartment lid ajar message center indicator.

Does the luggage compartment lid ajar message center indicator turn on?

Yes GO to Z9
No GO to Z10


Z9   CHECK THE LUGGAGE COMPARTMENT AJAR INPUT FOR A SHORT TO GROUND AT THE RGTM (REAR GATE TRUNK MODULE)
  • Ignition OFF.
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C4174B-2   Ground



Is the resistance greater than 10,000 ohms?

Yes GO to Z12
No REPAIR the circuit.


Z10   CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM (BODY CONTROL MODULE)
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C2280D-34   Ground



Is the resistance greater than 10,000 ohms?

Yes GO to Z11
No REPAIR the circuit.


Z11   CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


Z12   CHECK FOR CORRECT RGTM (REAR GATE TRUNK MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all RGTM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the RGTM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RGTM .
REFER to: Rear Gate Trunk Module (RGTM) (501-03 Body Closures, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



The Door Ajar, Hood Ajar or Luggage Compartment Lid Ajar Message Center Warning Indicator Is Always On


Refer to Wiring Diagrams Cell 89 for schematic and connector information.

Normal Operation and Fault Conditions

See Door Ajar Indication Message Center Displays.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the door status message is missing for less than 5 seconds, the IPC defaults all door, hood and luggage compartment lid ajar message center displays to the last indication state (on or off), based upon the last message received.

If the door status message is missing for 5 seconds or longer, the IPC defaults all door, hood and luggage compartment lid ajar message center displays off.



  BCM DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
B1178:01 Boot/Trunk Ajar Switch: General Electrical Failure An on-demand DTC that sets in the BCM if the BCM detects an open or short to voltage on the luggage compartment lid ajar input.




  RGTM DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
B1306:12 Liftgate Ajar Switch: Circuit Short To Battery A continuous and on-demand DTC that sets in the RGTM if the RGTM detects the luggage compartment lid ajar output circuit open or short to voltage for longer than 5 seconds.


Possible Sources


PINPOINT TEST AA : THE DOOR AJAR MESSAGE CENTER WARNING INDICATOR IS ALWAYS ON
AA1   CHECK THE INTERIOR LIGHTING OPERATION
  • Open and close each door while monitoring the interior lamps.

Do the interior lamps operate correctly with each door?

Yes For the hood ajar indication concern, DIAGNOSE the perimeter alarm.
REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).

For a luggage compartment lid ajar indication concern, GO to AA2
No
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).


AA2   CHECK THE LUGGAGE COMPARTMENT LID RELEASE FUNCTION
  • Verify the luggage compartment lid release function operates.

Does the luggage compartment lid release?

Yes GO to AA3
No
REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and Entry Systems, Diagnosis and Testing).


AA3   CHECK THE LUGGAGE COMPARTMENT LID AJAR SWITCH INPUT
  • Ignition OFF.
  • Disconnect Luggage Compartment Lid Latch C4424 .
  • Ignition ON.
  • NOTE: If the fused jumper wire fails, repair the luggage compartment lid ajar input circuit for a short to voltage.

    Connect:


    Lead 1 Measurement / Action Lead 2
      C4424-1   C4424-4


  • Monitor the luggage compartment lid latch message center warning indicator.

Does the luggage compartment lid latch message center indicator turn off?

Yes REMOVE the fused jumper wire. INSTALL a new luggage compartment latch.
REFER to: Luggage Compartment Lid Latch (501-14 Handles, Locks, Latches and Entry Systems, Removal and Installation).
No For a luggage compartment lid indication concern without power luggage compartment lid, LEAVE the fused jumper wire connected. GO to AA4
For a luggage compartment lid indication concern with power luggage compartment lid, LEAVE the fused jumper wire connected. GO to AA5


AA4   CHECK THE LUGGAGE COMPARTMENT LID AJAR INPUT CIRCUIT FOR AN OPEN AT THE BCM (BODY CONTROL MODULE)
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C2280D-34   Ground



Is the resistance less than 3 ohms?

Yes REMOVE the fused jumper wire. GO to AA8
No REMOVE the fused jumper wire. REPAIR the circuit.


AA5   CHECK THE LUGGAGE COMPARTMENT LID AJAR INPUT CIRCUIT FOR AN OPEN AT THE RGTM (REAR GATE TRUNK MODULE)
  • Ignition OFF.
  • Disconnect RGTM C4174B .
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C4174B-2   Ground



Is the resistance less than 3 ohms?

Yes REMOVE the fused jumper wire. GO to AA6
No REMOVE the fused jumper wire. REPAIR the circuit.


AA6   BYPASS THE LUGGAGE COMPARTMENT LID AJAR SWITCH INPUT AT THE RGTM (REAR GATE TRUNK MODULE)
  • Connect:


    Lead 1 Measurement / Action Lead 2
      C4174B-15   Ground


  • Ignition ON.
  • Monitor the luggage compartment lid ajar message center warning indicator.

Does the luggage compartment lid latch message center indicator turn off?

Yes REMOVE the fused jumper wire. GO to AA9
No REMOVE the fused jumper wire. GO to AA7


AA7   CHECK THE LUGGAGE COMPARTMENT AJAR INPUT CIRCUIT FOR AN OPEN BETWEEN THE RGTM (REAR GATE TRUNK MODULE) AND THE BCM (BODY CONTROL MODULE)
  • Ignition OFF.
  • Disconnect BCM C2280D .
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C4174B-15   C2280D-34



Is the resistance less than 3 ohms?

Yes GO to AA8
No REPAIR the circuit.


AA8   CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


AA9   CHECK FOR CORRECT RGTM (REAR GATE TRUNK MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all RGTM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the RGTM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RGTM .
REFER to: Rear Gate Trunk Module (RGTM) (501-03 Body Closures, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



The Engine Over-Temperature Message Center Warning Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Engine Over-Temperature Message Center Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the engine coolant temperature data, engine overheat indication request or HVAC heater core temperature messages are missing or invalid for less than 5 seconds, the IPC defaults the motor over-temperature message center warning indicator to the last indication state (on or off), based upon on the last message received.

If the engine coolant temperature data, engine overheat indication request or HVAC heater core temperature messages are missing or invalid for 5 seconds or longer, the IPC defaults the motor over-temperature message center warning indicator on.

Possible Sources


PINPOINT TEST AB : THE ENGINE OVER-TEMPERATURE MESSAGE CENTER WARNING INDICATOR IS NEVER OR ALWAYS ON
AB1   CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.

Is the door ajar message center warning indicator off with the door closed, and on with the door open?

Yes GO to AB2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AB2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AB3


AB3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No If the engine over-temperature message center is never on, the system is operating correctly at this time.
If the engine over-temperature message center indicator is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs).
For 3.7L engine,
REFER to: Electronic Engine Controls (303-14A Electronic Engine Controls - 3.7L Duratec (227kW/301PS), Diagnosis and Testing).

For 2.0L engine,
REFER to: Electronic Engine Controls (303-14B Electronic Engine Controls - 2.0L EcoBoost (184kW/250PS) - MI4, Diagnosis and Testing).



The Lane Departure On Message Center Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Hazard Message Center Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the lane departure warning indicator request is missing for less than 5 seconds, the IPC defaults the lane departure message center indicator to the last indication state (on or off), based upon the last message received.

If the lane departure warning indicator request is missing for 5 seconds or longer, the IPC defaults the lane departure message center indicator off.

Possible Sources


PINPOINT TEST AC : THE LANE DEPARTURE ON MESSAGE CENTER INDICATOR IS NEVER OR ALWAYS ON
AC1   CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.

Is the door ajar message center warning indicator off with the door closed, and on with the door open?

Yes GO to AC2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AC2   CHECK THE LANE DEPARTURE SWITCH OPERATION
  • Press the lane departure switch to turn the system on then off again.

Does the lane departure message center indicator turn on then off again?

Yes The system is operating correctly at this time. The system was turned off.
No GO to AC3


AC3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AC4


AC4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE the lane departure warning system.
REFER to: Lane Departure Warning (419-07 Lane Departure Warning, Diagnosis and Testing).



The Low Fuel Message Center Warning Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Low Fuel Message Center Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AD : THE LOW FUEL MESSAGE CENTER WARNING INDICATOR IS NEVER OR ALWAYS ON
AD1   CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.

Is the door ajar message center warning indicator off with the door closed, and on with the door open?

Yes GO to AD2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AD2   VERIFY THE OPERATION OF THE FUEL GAUGE
  • Ignition ON.
  • Verify the fuel gauge operates correctly and there are no customer concerns with the fuel gauge operation.

Does the fuel gauge operate correctly without any customer concerns related to fuel gauge indication?

Yes GO to AD3
No For single sender L-shaped fuel tank, GO to Pinpoint Test C
For dual sender saddle-type fuel tank, GO to Pinpoint Test D


AD3   CONFIRM THE CURRENT FUEL LEVEL
  • Scroll to the Inst Fuel1 display.

Does the FLPM (second value) indicate 104 or less with an administrator key or between 104 and 164 with a MyKey® programmed key?

Yes If the low fuel message center warning indicator is always on, the system is operating correctly at this time based on the current fuel level.
If the low fuel message center warning indicator is never on, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No If the low fuel message center warning indicator is always on, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).

If the low fuel message center warning indicator is never on, the system is operating correctly at this time based on the current fuel level.



The Low Oil Pressure Message Center Warning Indicator Is Never Or Always On


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Low Oil Pressure Message Center Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the engine rpm data or oil pressure warning message is missing less than 5 seconds, the IPC defaults the low oil pressure warning indicator to the last state (on or off), based upon the last message received.

If the engine rpm data or oil pressure warning message is missing for 5 seconds or longer, the IPC defaults the low oil pressure warning indicator on.

Possible Sources


PINPOINT TEST AE : THE LOW OIL PRESSURE MESSAGE CENTER WARNING INDICATOR IS NEVER OR ALWAYS ON
AE1   CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.

Is the door ajar message center warning indicator off with the door closed, and on with the door open?

Yes GO to AE2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AE2   CHECK THE TACHOMETER OPERATION
  • NOTE: For the dual 4.2" message center display IPC , make sure the IPC is set to display the tachometer. The IPC and message center navigation can be found in the Owner's Literature

    Verify the tachometer operates.

Does the tachometer operate?

Yes GO to AE3
No GO to Pinpoint Test B


AE3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No If the low oil pressure message center warning indicator is never on, GO to AE4
If the low oil pressure message center warning indicator is always on, GO to AE6


AE4   CHECK FOR A STUCK CLOSED ENGINE OIL PRESSURE SWITCH
  • Ignition OFF.
  • Disconnect Engine Oil Pressure Switch C103 (2.0L).
  • Disconnect Engine Oil Pressure Switch C1642 (3.7L).
  • Ignition ON.
  • Observe the low oil pressure warning indicator.

Does the low oil pressure warning indicator turn on?

Yes INSTALL a new engine oil pressure switch. Refer to the appropriate section in Group 303 for the procedure.
No GO to AE5


AE5   CHECK THE OIL PRESSURE INPUT CIRCUIT FOR A SHORT TO GROUND AT THE PCM (POWERTRAIN CONTROL MODULE)
  • Ignition OFF.
  • Disconnect PCM C1381E (2.0L).
  • Disconnect PCM C175E (3.7L).
  • Ignition ON.
  • Measure:

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1381E-9   Ground




      3.7L


    Positive Lead Measurement / Action Negative Lead
      C175E-13   Ground



Is the resistance greater than 10,000 ohms?

Yes GO to AE11
No REPAIR the circuit.


AE6   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AE7


AE7   PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual.
No GO to AE8


AE8   CHECK FOR A STUCK OPEN ENGINE OIL PRESSURE SWITCH
  • Ignition OFF.
  • Disconnect Engine Oil Pressure Switch C103 (2.0L).
  • Disconnect Engine Oil Pressure Switch C1642 (3.7L).
  • Connect:

      2.0L


    Lead 1 Measurement / Action Lead 2
      C103-1   Ground




      3.7L


    Lead 1 Measurement / Action Lead 2
      C1642-1   Ground


  • Ignition ON.
  • Observe the low oil pressure warning indicator.

Does the low oil pressure indicator turn off?

Yes REMOVE the fused jumper wire. GO to AE9
No LEAVE the fused jumper wire connected. GO to AE10


AE9   CHECK THE OIL PRESSURE
  • Test the engine for low oil pressure.

Was a low oil pressure concern detected?

Yes REPAIR the low oil pressure concern. Refer to the appropriate section in Group 303 for the procedure.
No INSTALL a new engine oil pressure switch. Refer to the appropriate section in Group 303 for the procedure.


AE10   CHECK THE ENGINE OIL PRESSURE INPUT CIRCUIT FOR AN OPEN AT THE PCM (POWERTRAIN CONTROL MODULE)
  • Ignition OFF.
  • Disconnect PCM C1381E (2.0L).
  • Disconnect PCM C175E (3.7L).
  • Measure:

      2.0L


    Positive Lead Measurement / Action Negative Lead
      C1381E-9   Ground




      3.7L


    Positive Lead Measurement / Action Negative Lead
      C175E-13   Ground



Is the resistance less than 3 ohms?

Yes REMOVE the fused jumper wire. GO to AE11
No REMOVE the fused jumper wire. REPAIR the circuit.


AE11   CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM connectors.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the PCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present

Is the concern still present?

Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PCM . Refer to the appropriate section in Group 303 for the procedure.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



The Low Washer Fluid Level Message Center Indicator Is Never Or Always On


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions

See Low Washer Fluid Level Message Center Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources

Visual Inspection and Diagnostic Pre-checks

Verify the washer fluid reservoir is full and the ignition has been cycled at least once prior to beginning the pinpoint test for an always on condition or the washer fluid is or has been reported low for a never on condition.


PINPOINT TEST AF : THE LOW WASHER FLUID LEVEL MESSAGE CENTER INDICATOR IS NEVER OR ALWAYS ON
AF1   CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors and the luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.

Is the door ajar message center warning indicator off with the door closed then does the message center warning indicator turn on with the door open?

Yes If the low washer fluid level message center indicator is inoperative, GO to AF2
If the low washer fluid level message center indicator is always on, GO to AF5
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AF2   CHECK THE LOW WASHER FLUID INDICATOR OPERATION
  • Ignition OFF.
  • Disconnect Low Washer Fluid Level Switch C138 .
  • Connect:


    Lead 1 Measurement / Action Lead 2
      C138-1   C138-2


  • Ignition ON.
  • Wait one minute.
  • Observe the low washer fluid level message center indicator.

Is the low washer fluid level message center indicator on?

Yes REMOVE the fused jumper wire. INSTALL a new washer fluid level switch or reservoir as necessary.
No REMOVE the fused jumper wire. GO to AF3


AF3   CHECK THE WASHER FLUID LEVEL SWITCH GROUND CIRCUIT FOR AN OPEN AT THE WASHER FLUID LEVEL SWITCH
  • Ignition OFF.
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C138-2   Ground



Is the resistance less than 3 ohms?

Yes GO to AF4
No REPAIR the circuit.


AF4   CHECK THE WASHER FLUID LEVEL INPUT CIRCUIT FOR AN OPEN
  • Disconnect IPC C220 .
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-8   C138-1



Is the resistance less than 3 ohms?

Yes GO to AF7
No REPAIR the circuit.


AF5   CHECK THE WASHER FLUID INPUT CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect Low Washer Fluid Level Switch C138 .
  • Ignition ON.
  • Wait one minute.
  • Observe the low washer fluid level message center indicator.

Did the low washer fluid level message center indicator turn off?

Yes INSTALL a new washer fluid level switch or reservoir as necessary.
No GO to AF6


AF6   CHECK THE WASHER FLUID INPUT CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-8   Ground



Is the resistance greater than 10,000 ohms?

Yes GO to AF7
No REPAIR the circuit.


AF7   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the IPC connector.
  • Repair:
    • corrosion (install new connector or terminals - clean module pins)
    • damaged or bent pins - install new terminals/pins
    • pushed-out pins - install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present

Is the concern still present?

Yes CHECK On-Line Automotive Service Information System (OASIS) for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



The Powertrain Malfunction (Wrench) Message Center Indicator Is Never Or Always On

Normal Operation and Fault Conditions

See Powertrain Malfunction (Wrench) Message Center Warning Indicator.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the transmission service required, engine service required, AWD service required or body service required message is missing for less than 5 seconds, the IPC defaults the powertrain malfunction (wrench) message center indicator to the last indication state (on or off), based upon the last message received.

If the transmission service required, engine service required, AWD service required or body service required message is missing for 5 seconds or longer, the IPC defaults the powertrain malfunction (wrench) message center indicator on.

Possible Sources


PINPOINT TEST AG : THE POWERTRAIN MALFUNCTION (WRENCH) MESSAGE CENTER INDICATOR IS NEVER OR ALWAYS ON
AG1   CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.

Is the door ajar message center warning indicator off with the door closed, and on with the door open?

Yes GO to AG2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AG2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AG3


AG3   PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AG4


AG4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No If the powertrain malfunction (wrench) message center indicator is never on, the system is operating correctly at this time. There are currently no vehicle concerns present that require the powertrain malfunction (wrench) message center indicator display.
If the powertrain malfunction (wrench) message center indicator is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs).
For 3.7L engine,
REFER to: Electronic Engine Controls (303-14A Electronic Engine Controls - 3.7L Duratec (227kW/301PS), Diagnosis and Testing).

For 2.0L engine,
REFER to: Electronic Engine Controls (303-14B Electronic Engine Controls - 2.0L EcoBoost (184kW/250PS) - MI4, Diagnosis and Testing).



The Check Fuel Fill Inlet Message Is Always Displayed

Normal Operation and Fault Conditions

See Check Fuel Fill Inlet Message.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

If the check fuel fill inlet message request is missing for less than 5 seconds, the IPC defaults the check fuel fill inlet message center message to the last indication state, based upon the last message received.

If the check fuel fill inlet message request is missing for 5 seconds or longer, the IPC defaults the check fuel fill inlet message center message off.

Possible Sources


PINPOINT TEST AH : THE CHECK FUEL FILL INLET MESSAGE IS ALWAYS DISPLAYED
AH1   CHECK THE MESSAGE CENTER OPERATION
  • Ignition ON.
  • Close all doors, the hood and luggage compartment lid.
  • Clear all message center warnings by pressing the OK button for each warning present.
  • Monitor the door ajar message center warning indicator.
  • Open the driver door.
  • Clear the message center popup warning.
  • Monitor the door ajar message center warning indicator.

Is the door ajar message center warning indicator off with the door closed, and on with the door open?

Yes
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AH2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AH3


AH3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No If the check fuel fill inlet message is never on, the system is operating correctly at this time. There are currently no vehicle concerns present that require the check fuel fill inlet message display.
If the check fuel fill inlet message is always on, DIAGNOSE all PCM Diagnostic Trouble Codes (DTCs).
For 3.7L engine,
REFER to: Electronic Engine Controls (303-14A Electronic Engine Controls - 3.7L Duratec (227kW/301PS), Diagnosis and Testing).

For 2.0L engine,
REFER to: Electronic Engine Controls (303-14B Electronic Engine Controls - 2.0L EcoBoost (184kW/250PS) - MI4, Diagnosis and Testing).



The Vehicle Dynamics (Selectable Suspension Mode) Message Center Display Is Inoperative

Normal Operation and Fault Conditions

See Vehicle Dynamics (Selectable Suspension Mode) Message Center Displays.
REFER to: Message Center - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AI : THE VEHICLE DYNAMICS (SELECTABLE SUSPENSION MODE) MESSAGE CENTER DISPLAY IS INOPERATIVE
AI1   CHECK THE VEHICLE DYNAMICS SYSTEM SETTINGS IN THE MESSAGE CENTER
  • Ignition ON.
  • In the settings menu of the message center, verify the vehicle dynamics setting menu display is active (not grayed out).

Is the vehicle dynamics setting menu selection display active?

Yes GO to AI3
No GO to AI2


AI2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No CARRY OUT the IPC PMI using As-Built-data. TEST the system for normal operation. If the vehicle setting menu display is still grayed out (inactive), INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AI3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE all Vehicle Dynamics Module (VDM) Diagnostic Trouble Codes (DTCs).
REFER to: Vehicle Dynamic Suspension (204-05 Vehicle Dynamic Suspension, Diagnosis and Testing).



The Active Park Assist/Parking Aid Chime Is Inoperative

Normal Operation and Fault Conditions

See Active Park Assist Chime or Parking Aid Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AJ : THE ACTIVE PARK ASSIST/PARKING AID CHIME IS INOPERATIVE
AJ1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AJ2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AJ2   VERIFY THE CHIMES FUNCTION THROUGH THE AUDIO SPEAKERS
  • Ignition OFF.
  • Ignition ON.
  • Monitor the location of the safety belt warning chime (front/rear audio speakers or IPC ) when the ignition is transitioned from OFF to RUN.

Does the chime sound through the audio speakers?

Yes GO to AJ4
No GO to AJ3


AJ3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AJ4


AJ4   PERFORM THE PARKING AID MODULE (PAM) SELF-TEST
  • Using a diagnostic scan tool, perform the Parking Aid Module (PAM) self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes Refer to the appropriate section in Group 413 for the procedure.
No GO to AJ5


AJ5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No DIAGNOSE the audible parking aid. Refer to the appropriate section in Group 413 for the procedure.



The Adaptive Cruise Control Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Adaptive Cruise Control Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AK : THE ADAPTIVE CRUISE CONTROL WARNING CHIME IS INOPERATIVE
AK1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AK2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AK2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AK3


AK3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AK4


AK4   CHECK THE CRUISE CONTROL DISPLAY IN THE MESSAGE CENTER
  • Verify the adaptive cruise control display functions in the message center when the adaptive cruise control is in operation.

Does the cruise control display operate in the message center?

Yes DIAGNOSE the cruise control system.
REFER to: Cruise Control (419-03A Cruise Control, Diagnosis and Testing).
No GO to Pinpoint Test Y



The Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Blind Spot Information System (BLIS) Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AL : THE BLIND SPOT INFORMATION SYSTEM (BLIS)/CROSS TRAFFIC ALERT (CTA) WARNING CHIME IS INOPERATIVE
AL1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AL2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AL2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AL3


AL3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE the Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) system.
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).



The Chime Always Sounds

Normal Operation and Fault Conditions

See PRNDL Not In Park Warning Chime, Ignition-Engine On Warning Chime and Headlamps On Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AM : THE CHIME ALWAYS SOUNDS
AM1   CHECK THE IPC (INSTRUMENT PANEL CLUSTER) FOR MESSAGE CENTER MESSAGES
  • Ignition OFF.
  • Ignition ON.
  • Check the IPC and message center for illuminated warning indicator or message center displays.

Does the IPC have any message center indicators illuminated or message center messages displayed?

Yes REPAIR all message center indication concerns first. REFER to Symptom Chart: IPC or Symptom Chart: Information And Message Center, in this section.
No GO to AM2


AM2   CHECK THE EXTERIOR LIGHTING OPERATION
  • Place the headlamp switch in the OFF position.
  • Close all doors.
  • Wait one minute.
  • Observe the exterior lights.

Are the headlamps and parking lamps off?

Yes GO to AM3
No
REFER to: Headlamps (417-01 Exterior Lighting, Diagnosis and Testing).
REFER to: Parking, Rear and License Plate Lamps (417-01 Exterior Lighting, Diagnosis and Testing).


AM3   CHECK THE INTERIOR LIGHTING OPERATION
  • Open and close the driver door.
  • Observe the interior lights.

Do the interior lights operate correctly from the driver door?

Yes GO to AM4
No
REFER to: Interior Lighting (417-02 Interior Lighting, Diagnosis and Testing).


AM4   PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AM5


AM5   CHECK THE BCM (BODY CONTROL MODULE) INPUT PIDS FROM THE IGNITION SWITCH
  • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
  • Select and monitor the BCM ignition switch (IGN_SW_ACC), (IGN_SW_RUN) and (IGN_SW_KEY_IN) Parameter Identifications (PIDs) while cycling the ignition switch through the ACC, OFF, and RUN states.

Do the BCM Parameter Identifications (PIDs) match the ignition switch position?

Yes INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No DIAGNOSE the ignition switch outputs to the BCM .
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).



The Forward Collision Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Forward Collision Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AN : THE FORWARD COLLISION WARNING CHIME IS INOPERATIVE
AN1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AN2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AN2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AN3


AN3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE the collision avoidance system.
REFER to: Collision Warning System (419-03B Collision Warning System, Diagnosis and Testing).



The Headlamps On Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Headlamps On Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AO : THE HEADLAMPS ON WARNING CHIME IS INOPERATIVE
AO1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AO2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AO2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AO3


AO3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).



The Ignition-Engine On Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Headlamps On Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AP : THE IGNITION-ENGINE ON WARNING CHIME IS INOPERATIVE
AP1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AP2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AP2   CHECK THE DOOR AJAR INDICATION
  • Open the driver door.
  • Observe the door ajar warning indicator or door ajar message center warning indicator.

Does the door ajar warning indicator or door ajar message center warning indicator turn on with the driver door ajar?

Yes GO to AP3
No GO to Pinpoint Test AA


AP3   CHECK THE PRNDL OPERATION
  • Shift the transmission through the ranges while observing the PRNDL indication.

Does the PRNDL indication match the selected transmission range?

Yes GO to AP4
No GO to Pinpoint Test O


AP4   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AP5


AP5   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE all TCM Diagnostic Trouble Codes (DTCs). Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual.



The Lane Keeping Aid Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Lane Keeping Aid Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AQ : THE LANE KEEPING AID WARNING CHIME IS INOPERATIVE
AQ1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AQ2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AQ2   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AQ3


AQ3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AQ4


AQ4   CHECK THE LANE DEPARTURE SYSTEM OPERATION
  • Verify the lane departure system operate correctly.

Does the lane departure system operate correctly?

Yes The system is operating correctly at this time. Inform the customer that this chime only operates with the hands off the steering wheel.
No
REFER to: Lane Departure Warning (419-07 Lane Departure Warning, Diagnosis and Testing).



The Memory-Stored Feedback Chime Is Inoperative

Normal Operation and Fault Conditions

See Memory-Stored Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AR : THE MEMORY-STORED FEEDBACK CHIME IS INOPERATIVE
AR1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AR2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AR2   CHECK THE MEMORY SET FEATURE
  • Verify the memory set procedure can successfully change the memory preferences.

Does the memory set procedure successfully change the memory preferences?

Yes GO to AR3
No
REFER to: Front Seats (501-10A Front Seats, Diagnosis and Testing).


AR3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No DIAGNOSE all GWM Diagnostic Trouble Codes (DTCs).
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).



The Parking Brake Warning Chime Is Inoperative

Normal Operation and Fault Conditions

See Parking Brake Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AS : THE PARKING BRAKE WARNING CHIME IS INOPERATIVE
AS1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AS2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AS2   CHECK THE BRAKE WARNING INDICATOR FOR CORRECT OPERATION
  • Apply the parking brake.
  • Observe the brake warning indicator.

Does the brake warning indicator illuminate?

Yes GO to AS3
No GO to Pinpoint Test H


AS3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AS4


AS4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE all ABS module Diagnostic Trouble Codes (DTCs).
REFER to: Anti-Lock Brake System (ABS) and Stability Control - Vehicles Built Up To: 03-June-2013 (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).



The Perimeter Alarm Chime Is Inoperative

Normal Operation and Fault Conditions

See Perimeter Alarm Warning Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AT : THE PERIMETER ALARM CHIME IS INOPERATIVE
AT1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Monitor the safety belt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AT2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AT2   CHECK THE OPERATION OF THE PERIMETER ALARM
  • Arm the perimeter alarm using the remote key locking feature (key fob).
  • Wait approximately 15 seconds for the system to arm.
  • Open the driver door using the interior door handle.

Does the perimeter alarm sound after 12 seconds?

Yes GO to AT3
No
REFER to: Perimeter Anti-Theft Alarm (419-01A Perimeter Anti-Theft Alarm, Diagnosis and Testing).


AT3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AT4


AT4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).



The Power Luggage Compartment Lid Chime Is Inoperative

Normal Operation and Fault Conditions

See Power Luggage Compartment Lid Chime.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AU : THE POWER LUGGAGE COMPARTMENT LID CHIME IS INOPERATIVE
AU1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Monitor the safety belt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AU2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AU2   CHECK THE OPERATION OF THE POWER LUGGAGE COMPARTMENT LID
  • Open and close the power luggage compartment lid.

Does the power luggage compartment lid operated correctly in both the open and close modes?

Yes GO to AU3
No
REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and Entry Systems, Diagnosis and Testing).


AU3   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AU4


AU4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No INSTALL a new RGTM .
REFER to: Rear Gate Trunk Module (RGTM) (501-03 Body Closures, Removal and Installation).



The Safety Belt Warning Chime Or The Belt-Minder® Feature Is Inoperative

Normal Operation and Fault Conditions

See Safety Belt Warning Chime and Belt-Minder® Feature.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AV : THE SAFETY BELT WARNING CHIME OR THE BELT-MINDER® FEATURE IS INOPERATIVE
AV1   CHECK THE HEADLAMPS ON WARNING CHIME
  • Ignition OFF.
  • Turn the headlamps on.
  • Remove the ignition key (execpt push button start) or place the ignition OFF (with push button start).
  • Open the driver door.
  • Monitor the headlamps on warning chime.

Does the headlamps on warning chime operate?

Yes GO to AV2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AV2   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition ON.
  • Monitor the safety belt warning chime when the ignition switch is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes For the Belt-Minder®, GO to AV3
No GO to AV5


AV3   CHECK THE SPEEDOMETER OPERATION
  • Ignition ON.
  • Verify the speedometer operates.

Does the speedometer operate?

Yes GO to AV4
No GO to Pinpoint Test B


AV4   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AV5


AV5   PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to AV6


AV6   PERFORM THE RCM (RESTRAINTS CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the RCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
No GO to AV7


AV7   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AV8


AV8   CHECK THE DRIVER AND FRONT PASSENGER SAFETY BELT BUCKLE SWITCH
  • Using a diagnostic scan tool, monitor the RCM driver and front passenger safety belt buckle Parameter Identifications (PIDs) (SBELT_D_CUR) and (SBLT_P_CUR) while buckling and unbuckling the safety belt.

Does the PID indicate current flowing with the safety belt buckled and not flowing with the safety belt unbuckled?

Yes GO to AV9
No INSTALL a new safety belt buckle.
REFER to: Front Safety Belt Buckle (501-20A Safety Belt System, Removal and Installation).


AV9   CHECK THE BELT-MINDER® CONFIGURATION

NOTE: Verify that an administrator key is used for this test and not a MyKey® programmed key. When a MyKey® programmed key is used, the Belt-Minder® is automatically turned on and cannot be disabled (if previously disabled by an administrator, the Belt-Minder® remains disabled when an administrator key is used).

  • Verify the Belt-Minder® is activated or configured on for the seating position in question.
    REFER to: Safety Belt Minder Deactivating/Activating (413-01 Instrumentation, Message Center and Warning Chimes, General Procedures).

Is the Belt-Minder activated for the seating position in question?

Yes If the Belt-Minder® is always on above 10 km/h (6 mph) with the safety belt unfastened, the system is operating correctly.
If the Belt-Minder® is always on with the safety belt fastened or never on with the safety belt unfastened above 10 km/h (6 mph), INSTALL a new RCM .
REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
No ACTIVATE the Belt-Minder® for the seating position in question.
REFER to: Safety Belt Minder Deactivating/Activating (413-01 Instrumentation, Message Center and Warning Chimes, General Procedures).



The Turn Signal-Hazard On Chime Or Turn Signal Left On Chime Is Inoperative

Normal Operation and Fault Conditions

See Turn Signal On Chime Tone.
REFER to: Warning Chimes - System Operation and Component Description (413-01 Instrumentation, Message Center and Warning Chimes, Description and Operation).

Possible Sources


PINPOINT TEST AW : THE TURN SIGNAL-HAZARD ON CHIME OR TURN SIGNAL LEFT ON CHIME IS INOPERATIVE
AW1   CHECK THE SAFETY BELT WARNING CHIME OPERATION
  • Ignition OFF.
  • Ignition ON.
  • Unbuckle the driver safety belt.
  • Monitor the safety belt warning chime when the ignition is transitioned from OFF to RUN for 6 seconds.

Does the safety belt warning chime operate for approximately 6 seconds?

Yes GO to AW2
No INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).


AW2   CHECK THE TURN SIGNAL INDICATOR OPERATION
  • Verify the RH and LH turn signal indicators operate correctly.

Do the turn signal indicators operate correctly?

Yes GO to AW3
No GO to Pinpoint Test L


AW3   PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No DIAGNOSE all GWM Diagnostic Trouble Codes (DTCs).
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).



U0100:00 or U0401:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the PCM through the GWM are missing for 5 seconds or longer.
U0401:82 Invalid Data Received from ECM/PCM A: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages for adaptive cruise control are not received from the PCM for 5 seconds or longer.


Possible Sources


PINPOINT TEST AX : U0100:00 OR U0401:82
AX1   VERIFY THE SCAN TOOL COMMUNICATES WITH THE PCM (POWERTRAIN CONTROL MODULE)
  • Connect the scan tool.
  • Check that a vehicle session can be established using the scan tool.

Can a vehicle session be established?

Yes GO to AX2
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


AX2   CHECK THE IPC (INSTRUMENT PANEL CLUSTER) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)
  • Ignition ON.
  • Using a diagnostic scan tool, perform the IPC self-test.
  • Clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0100:00 or U0401:82 retrieved again?

Yes GO to AX3
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


AX3   PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PCM self-test.

Are any DTC recorded?

Yes For 3.7L engine,
REFER to: Electronic Engine Controls (303-14A Electronic Engine Controls - 3.7L Duratec (227kW/301PS), Diagnosis and Testing).

For 2.0L engine,
REFER to: Electronic Engine Controls (303-14B Electronic Engine Controls - 2.0L EcoBoost (184kW/250PS) - MI4, Diagnosis and Testing).
No GO to AX4


AX4   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AX5


AX5   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AX6


AX6   CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0100:00 OR DTC (DIAGNOSTIC TROUBLE CODE) U0100:87 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0100:00 set in the ABS module or DTC U0100:87 set in the BCM ?

Yes GO to AX7
No GO to AX8


AX7   CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect PCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the PCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PCM . Refer to the appropriate section in Group 303 for the procedure.
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


AX8   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0101:00 Or U0402:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0101:00 Lost Communication with TCM: No Sub Type Information Sets in continuous memory in the IPC if transmission data messages received from the PCM through the GWM are missing for 5 seconds or longer.
U0402:82 Invalid Data Received from TCM: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated transmission data messages received from the PCM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST AY : U0101:00 OR U0402:82
AY1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to AY2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


AY2   CHECK THE COMMUNICATION NETWORK
  • Ignition ON.
  • Using a diagnostic scan tool, perform a network test.

Does the PCM pass the network test?

Yes GO to AY3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


AY3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AY4


AY4   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AY5


AY5   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0101:00 or DTC U0402:82 still present?

Yes GO to AY6
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


AY6   CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0100:00 SET IN OTHER MODULES

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the Programmable Module Installation (PMI) or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, retrieve all Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Is DTC U0100:00 set in the BCM ?

Yes GO to AY7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


AY7   CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect PCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the PCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PCM . Refer to the appropriate section in Group 303 for the procedure. CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC self-test. If DTC U0101:00 Or U0402:82 returns, GO to AY8
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


AY8   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0103:00

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0103:00 Lost Communication With Gear Shift Control Module A: No Sub Type Information Sets in continuous memory in the IPC if gear shift data messages received from the GSM through the GWM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST AZ : U0103:00
AZ1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to AZ2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


AZ2   CHECK THE COMMUNICATION NETWORK
  • Ignition ON.
  • Using a diagnostic scan tool, perform a network test.

Does the GSM pass the network test?

Yes GO to AZ3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


AZ3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to AZ4


AZ4   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to AZ5


AZ5   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0103:00 still present?

Yes GO to AZ6
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


AZ6   CHECK FOR CORRECT GSM (GEARSHIFT MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect GSM connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the GSM connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new GSM .
REFER to: Gearshift Module (GSM) (307-05A Automatic Transmission External Controls - Vehicles With: 6-Speed Automatic Transmission - 6F50, Removal and Installation).
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC self-test. If DTC U0103:00 returns, GO to AZ7
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


AZ7   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0104:00 Or U0433:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0104:00 Lost Communication With Cruise Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the CCM through the GWM are missing for 5 seconds or longer.
U0433:82 Invalid Data Received From Cruise Control Front Distance Range Sensor: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the CCM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BA : U0104:00 OR U0433:82
BA1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BA2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BA2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the CCM pass the network test?

Yes GO to BA3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BA3   PERFORM THE CCM (CRUISE CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the CCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Cruise Control (419-03A Cruise Control, Diagnosis and Testing).
No GO to BA4


BA4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BA5


BA5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BA6


BA6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0104:00 or DTC U0433:82 still present?

Yes GO to BA7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BA7   CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0104:00 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0104:00 set in the ABS module?

Yes GO to BA8
No GO to BA9


BA8   CHECK FOR CORRECT CCM (CRUISE CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect CCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the CCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new CCM .
REFER to: Cruise Control Module (CCM) (419-03A Cruise Control, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BA9   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0121:00 Or U0415:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0121:00 Lost Communication With Anti-Lock Brake System (ABS) Control Module: No Sub Type Information Sets in continuous memory in the IPC if the IPC does not receive data messages from the ABS module through the GWM are missing for 5 seconds or longer.
U0415:82 Invalid Data Received From Anti-Lock Brake System (ABS) Control Module: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if the IPC does not receive updated data messages from the ABS module are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BB : U0121:00 OR U0415:82
BB1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BB2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BB2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the ABS module pass the network test?

Yes GO to BB3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BB3   PERFORM THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE SELF-TEST
  • Using a diagnostic scan tool, perform the ABS module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Anti-Lock Brake System (ABS) and Stability Control - Vehicles Built Up To: 03-June-2013 (206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing).
No GO to BB4


BB4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BB5


BB5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BB6


BB6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0121:00 or DTC U0415:82 still present?

Yes GO to BB7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BB7   CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0121:87 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0121:87 set in the BCM ?

Yes GO to BB8
No GO to BB9


BB8   CHECK FOR CORRECT ABS (ANTI-LOCK BRAKE SYSTEM) MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect ABS module connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the ABS module connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new ABS module (part of the HCU ).
REFER to: Hydraulic Control Unit (HCU) (206-09 Anti-Lock Brake System (ABS) and Stability Control, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BB9   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0122:00 Or U0416:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0122:00 Lost Communication With Vehicle Dynamics Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the Vehicle Dynamics Module (VDM) through the GWM are missing for 5 seconds or longer.
U0416:82 Invalid Data Received From Vehicle Dynamics Control Module: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the Vehicle Dynamics Module (VDM) are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BC : U0122:00 OR U0416:82
BC1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BC2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BC2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the Vehicle Dynamics Module (VDM) pass the network test?

Yes GO to BC3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BC3   PERFORM THE VEHICLE DYNAMICS MODULE (VDM) SELF-TEST
  • Using a diagnostic scan tool, perform the Vehicle Dynamics Module (VDM) self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Vehicle Dynamic Suspension (204-05 Vehicle Dynamic Suspension, Diagnosis and Testing).
No GO to BC4


BC4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BC5


BC5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BC6


BC6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0122:00 or DTC U0416:82 still present?

Yes GO to BC7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BC7   CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0122:00 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0122:00 set in the PSCM ?

Yes GO to BC8
No GO to BC9


BC8   CHECK FOR CORRECT VEHICLE DYNAMICS MODULE (VDM) MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect Vehicle Dynamics Module (VDM) connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the Vehicle Dynamics Module (VDM) connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new Vehicle Dynamics Module (VDM).
REFER to: Vehicle Dynamics Control Module (VDM) (204-05 Vehicle Dynamic Suspension, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BC9   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0140:00 Or U0431:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0140:00 Lost Communication With Body Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the BCM through the GWM are missing for 5 seconds or longer.
U0431:82 Invalid Data Received From Body Control Module "A": Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the BCM through the GWM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BD : U0140:00 OR U0431:82
BD1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BD2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BD2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the BCM pass the network test?

Yes GO to BD3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BD3   PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to BD4


BD4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BD5


BD5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BD6


BD6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0140:00 DTC or U0431:82 still present?

Yes GO to BD7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BD7   CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0140:00 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0140:00 set in the ABS , APIM or RCM ?

Yes GO to BD8
No GO to BD9


BD8   CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect BCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the BCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BD9   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0151:00

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0151:00 Lost Communication With Restraints Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the RCM through the GWM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BE : U0151:00
BE1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BE2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BE2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the RCM pass the network test?

Yes GO to BE3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BE3   PERFORM THE RCM (RESTRAINTS CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the RCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
No GO to BE4


BE4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BE5


BE5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BE6


BE6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0151:00 still present?

Yes GO to BE7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BE7   CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0151:87 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0151:87 set in the BCM ?

Yes GO to BE8
No GO to BE9


BE8   CHECK FOR CORRECT RCM (RESTRAINTS CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect RCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the RCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RCM .
REFER to: Restraints Control Module (RCM) (501-20B Supplemental Restraint System, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BE9   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0159:00 Or U045A:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0159:00 Lost Communication With Parking Assist Control Module "A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the Parking Aid Module (PAM) (part of the BCM ) through the GWM are missing for 5 seconds or longer.
U045A:82 Invalid Data Received From Parking Assist Control Module "A": Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if data messages received from the Parking Aid Module (PAM) (part of the BCM ) through the GWM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BF : U0159:00 OR U045A:82
BF1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BF2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BF2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the Parking Aid Module (PAM) pass the network test?

Yes GO to BF3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BF3   PERFORM THE PARKING AID MODULE (PAM) SELF-TEST
  • Using a diagnostic scan tool, perform the Parking Aid Module (PAM) self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes Refer to the appropriate section in Group 413 for the procedure.
No GO to BF5


BF4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BF5


BF5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BF6


BF6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0159:00 Or DTC U045A:82 still present?

Yes GO to BF7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BF7   CHECK FOR CORRECT RCM (RESTRAINTS CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect RCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the RCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new Parking Aid Module (PAM) (part of the BCM ).
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC self-test. If DTC U0159:00 or DTC U045A:82 is still present, GO to BF8
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BF8   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U016A:00

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U016A:00 Lost Communication With Global Positioning System Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the GPSM through the GWM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BG : U016A:00
BG1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BG2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BG2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the GPSM pass the network test?

Yes GO to BG3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BG3   PERFORM THE GPSM (GLOBAL POSITIONING SYSTEM MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the GPSM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes If equipped with the touchscreen audio system,
REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).

If equipped with the THX® audio system,
REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing).
No GO to BG4


BG4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BG5


BG5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BG6


BG6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U016A:00 still present?

Yes GO to BG7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BG7   CHECK FOR CORRECT GPSM (GLOBAL POSITIONING SYSTEM MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect GPSM connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the GPSM connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new GPSM .
If equipped with the touchscreen audio system,
REFER to: Global Positioning System Module (GPSM) (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Removal and Installation).

If equipped with the THX® audio system,
REFER to: Global Positioning System Module (GPSM) (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Removal and Installation).

CLEAR the DTC . REPEAT the IPC self-test. If DTC U016A:00 returns, GO to BG8
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BG8   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0193:00

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0193:00 Lost Communication With "Digital Audio Control Module A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the ACM through the GWM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BH : U0193:00
BH1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BH2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BH2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the DACMC pass the network test?

Yes GO to BH3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BH3   PERFORM THE DACMC (DIGITAL AUDIO CONTROL MODULE C) SELF-TEST
  • Using a diagnostic scan tool, perform the ACM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes If equipped with the touchscreen audio system,
REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).

If equipped with the THX® audio system,
REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing).
No GO to BH4


BH4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BH5


BH5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BH6


BH6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0193:00 still present?

Yes GO to BH7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BH7   CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect ACM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the ACM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new ACM .
If equipped with the touchscreen audio system,
REFER to: Audio Front Control Module (ACM) (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Removal and Installation).

If equipped with the THX® audio system,
REFER to: Audio Front Control Module (ACM) (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Removal and Installation).

CLEAR the DTC . REPEAT the IPC self-test. If DTC U0193:00 returns, GO to BH8
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BH8   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0199:00

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0199:00 Lost Communication With "Door Control Module A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the DDM through the GWM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BI : U0199:00
BI1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BI2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BI2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the DDM pass the network test?

Yes GO to BI3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BI3   PERFORM THE DDM (DRIVER DOOR MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the DDM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Locks, Latches and Entry Systems (501-14 Handles, Locks, Latches and Entry Systems, Diagnosis and Testing).
No GO to BI4


BI4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BI5


BI5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BI6


BI6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0199:00 still present?

Yes GO to BI7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BI7   CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0199:87 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0199:87 set in the BCM ?

Yes GO to BI8
No GO to BI9


BI8   CHECK FOR CORRECT DDM (DRIVER DOOR MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect DDM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the DDM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DDM .
REFER to: Driver Door Module (DDM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BI9   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U019E:00

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U019E:00 Lost Communication With Transmission Range Control Module A: No Sub Type Information Sets in continuous memory in the IPC if transmission range data messages received from the TRCM through the GWM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BJ : U019E:00
BJ1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BJ2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BJ2   CHECK THE COMMUNICATION NETWORK
  • Ignition ON.
  • Using a diagnostic scan tool, perform a network test.

Does the TRCM pass the network test?

Yes GO to BJ3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BJ3   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BJ4


BJ4   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BJ5


BJ5   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U019E:00 still present?

Yes GO to BJ6
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BJ6   CHECK FOR CORRECT TRCM (TRANSMISSION RANGE CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect TRCM connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the TRCM connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new TRCM .
REFER to: Transmission Range Control Module (TRCM) (307-05A Automatic Transmission External Controls - Vehicles With: 6-Speed Automatic Transmission - 6F50, Removal and Installation).
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC self-test. If DTC U019E:00 returns, GO to BJ7
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BJ7   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0212:00 Or U0429:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0212:00 Lost Communication With Steering Column Control Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the SCCM through the GWM are missing for 5 seconds or longer.
U0429:82 Invalid Data Received From Steering Column Control Module: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the SCCM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BK : U0212:00 OR U0429:82
BK1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BK2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BK2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the SCCM pass the network test?

Yes GO to BK3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BK3   PERFORM THE SCCM (STEERING COLUMN CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the SCCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Steering Wheel and Column Electrical Components (211-05 Steering Wheel and Column Electrical Components, Diagnosis and Testing).
No GO to BK4


BK4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BK5


BK5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BK6


BK6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0212:00 or DTC U0429:82 still present?

Yes GO to BK7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BK7   CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0212:87 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0212:87 set in the BCM ?

Yes GO to BK8
No GO to BK9


BK8   CHECK FOR CORRECT SCCM (STEERING COLUMN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect SCCM connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the SCCM connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SCCM .
REFER to: Steering Column Control Module (SCCM) (211-05 Steering Wheel and Column Electrical Components, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BK9   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0232:00, U0233:00, U0533:82 Or U0534:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0232:00 Lost Communication With Side Obstacle Detection Control Module - Left: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the SODL through the GWM are missing for 5 seconds or longer.
U0233:00 Lost Communication With Side Obstacle Detection Control Module - Right: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the SODR through the GWM are missing for 5 seconds or longer.
U0533:82 Invalid Data Received From Side Obstacle Detection Control Module-Left: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the SODL are missing for 5 seconds or longer.
U0534:82 Invalid Data Received From Side Obstacle Detection Control Module-Right: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the SODR are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BL : U0232:00, U0233:00, U0533:82 OR U0534:82
BL1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BL2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BL2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the SODL or SODR pass the network test?

Yes GO to BL3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BL3   PERFORM THE SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH) OR SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH) SELF-TEST
  • Using a diagnostic scan tool, perform the SODL or SODR self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Blind Spot Information System (419-04 Side and Rear Vision, Diagnosis and Testing).
No GO to BL4


BL4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BL5


BL5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BL6


BL6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0232:00, U0233:00, U0533:82 or U0534:82 still present?

Yes GO to BL7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BL7   CHECK FOR CORRECT SODL (SIDE OBSTACLE DETECTION CONTROL MODULE LH) OR SODR (SIDE OBSTACLE DETECTION CONTROL MODULE RH) OPERATION
  • Ignition OFF.
  • Disconnect and inspect SODL or SODR connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the SODL or SODR connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new SODL or SODR .
REFER to: Side Obstacle Detection Control Module (419-04 Side and Rear Vision, Removal and Installation).
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC self-test. If DTC U0232:00, U0233:00, U0533:82 or U0534:82 is still present, GO to BL8
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BL8   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U023A:00, U0241:00, U053B:82 Or U0542:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U023A:00 Lost Communication With Image Processing Module A: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the IPMA through the GWM are missing for 5 seconds or longer.
U0241:00 Lost Communication With Headlamp Control Module "A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the IPMA through the GWM are missing for 5 seconds or longer.
U053B:82 Invalid Data Received From Image Processing Module A: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the IPMA are missing for 5 seconds or longer.
U0542:82 Invalid Data Received From Headlamp Control Module "A": Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the IPMA are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BM : U023A:00, U0241:00, U053B:822 OR U0542:8
BM1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BM2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BM2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the IPMA pass the network test?

Yes GO to BM3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BM3   PERFORM THE IMAGE PROCESSING MODULE-A (IPM-A) SELF-TEST
  • Using a diagnostic scan tool, perform the IPMA self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Rear View Mirrors (501-09 Rear View Mirrors, Diagnosis and Testing).
No GO to BM4


BM4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BM5


BM5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BM6


BM6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U023A:00, DTC U0241:00, DTC U053B:82 or DTC U0542:82 still present?

Yes GO to BM7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BM7   CHECK FOR CORRECT IPMA (IMAGE PROCESSING MODULE A) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPMA connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPMA connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new interior rear view mirror.
REFER to: Interior Rear View Mirror (501-09 Rear View Mirrors, Removal and Installation).
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC self-test. If DTC U023A:00, DTC U0241:00, DTC U053B:82 or DTC U0542:82 is still present, GO to BM8
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BM8   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0253:00

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0253:00 Lost Communication With Accessory Protocol Interface Module: No Sub Type Information Sets in continuous memory in the IPC if data messages received from the APIM through the GWM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BN : U0253:00
BN1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BN2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BN2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the APIM pass the network test?

Yes GO to BN3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BN3   PERFORM THE APIM (SYNC MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the APIM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes For the touchscreen display audio system,
REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).

For the THX® audio system,
REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing).
No GO to BN4


BN4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BN5


BN5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BN6


BN6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0253:00 still present?

Yes GO to BN7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BN7   CHECK FOR CORRECT APIM (SYNC MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect APIM connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the APIM connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, For diagnosing and testing please refer to the on-line Workshop Manual. If you do not have an on-line subscription, go to www.motorcraftservice.com.
After the repair, CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC self-test. If DTC U0253:00 is still present, GO to BN8
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BN8   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0256:00 Or U0557:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0256:00 Lost Communication With Front Controls Interface Module "A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the FCIM through the GWM are missing for 5 seconds or longer.
U0557:82 Invalid Data Received From Front Controls Interface Module "A": Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the FCIM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BO : U0256:00 OR U0557:82
BO1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BO2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BO2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the FCIM pass the network test?

Yes GO to BO3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BO3   PERFORM THE FCIM (FRONT CONTROLS INTERFACE MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the FCIM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes For the touchscreen display audio system,
REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).

For the THX® audio system,
REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing).
No GO to BO4


BO4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BO5


BO5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BO6


BO6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0256:00 or DTC U0557:82 still present?

Yes
For the touchscreen display audio system,
REFER to: Front Controls Interface Module (FCIM) (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Removal and Installation).

For the THX® audio system,
REFER to: Front Controls Interface Module (FCIM) (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Removal and Installation).

CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC self-test. If DTC U0256:00 or DTC U0557:82 is still present, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BO7   CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new FCIM .
For the touchscreen display audio system,
REFER to: Front Controls Interface Module (FCIM) (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Removal and Installation).

For the THX® audio system,
REFER to: Front Controls Interface Module (FCIM) (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Removal and Installation).

CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC self-test. If DTC U0256:00 or DTC U0557:82 is still present, GO to BO8
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BO8   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0260:00 Or U0561:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0260:00 Lost Communication With Seat Control Switch Module "A": No Sub Type Information Sets in continuous memory in the IPC if data messages received from the DSM through the GWM are missing for 5 seconds or longer.
U0561:82 Invalid Data Received From Seat Control Switch Module "A": Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the DSM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BP : U0260:00 OR U0561:82
BP1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BP2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BP2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the DSM pass the network test?

Yes GO to BP3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BP3   PERFORM THE DSM (DRIVER FRONT SEAT MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the DSM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Front Seats (501-10A Front Seats, Diagnosis and Testing).
No GO to BP4


BP4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BP5


BP5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BP6


BP6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U260:00 or DTC U0561:82 still present?

Yes GO to BP7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BP7   CHECK FOR CORRECT DSM (DRIVER FRONT SEAT MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect DSM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the DSM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DSM .
REFER to: Driver Front Seat Module (DSM) (419-10 Multifunction Electronic Modules, Removal and Installation).
CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC self-test. If DTC U0260:00 or DTC U0561:82 is still present, GO to BP8
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BP8   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0420:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0420:82 Invalid Data Received From Power Steering Control Module: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated data messages received from the PSCM are missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BQ : U0420:82
BQ1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BQ2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BQ2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the BCM pass the network test?

Yes GO to BQ3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BQ3   PERFORM THE PSCM (POWER STEERING CONTROL MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the PSCM self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Power Steering (211-02 Power Steering, Diagnosis and Testing).
No GO to BQ4


BQ4   CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
No GO to BQ5


BQ5   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BQ6


BQ6   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0131:00 or U0420:82 still present?

Yes GO to BQ7
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BQ7   CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0131:87 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0131:87 set in the BCM ?

Yes GO to BQ8
No GO to BQ9


BQ8   CHECK FOR CORRECT PSCM (POWER STEERING CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect PSCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the PSCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new steering gear.
REFER to: Steering Gear (211-02 Power Steering, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BQ9   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0455:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0455:82 Invalid Data Received From Restraints Occupant Classification System Module: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated occupant classification data received from the OCSM (part of the OCS sensor) is missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BR : U0455:82
BR1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BR2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BR2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the OCSM pass the network test?

Yes GO to BR3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BR3   PERFORM THE OCSM (OCCUPANT CLASSIFICATION SYSTEM MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the OCSM module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Airbag Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).
No GO to BR4


BR4   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BR5


BR5   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0420:82 still present?

Yes GO to BR6
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BR6   CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0154:00 SET IN OTHER MODULES
  • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
  • Ignition OFF.
  • Ignition ON.
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the continuous memory self-test.
  • Retrieve the Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

Is DTC U0154:00 set in the RCM ?

Yes GO to BR7
No IGO to BR8


BR7   CHECK FOR CORRECT OCS (OCCUPANT CLASSIFICATION SYSTEM) SENSOR OPERATION
  • Ignition OFF.
  • Disconnect and inspect OCS sensor connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the OCS sensor connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new OCS sensor.
REFER to: Occupant Classification System (OCS) Sensor - Vehicles Without: Multi-Contour Seats (501-20B Supplemental Restraint System, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BR8   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U0531:82

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U0531:82 Invalid Data Received From HVAC Control Module: Alive/Sequence Counter Incorrect/Not Updated Sets in continuous memory in the IPC if updated outside air temperature data received from the FCIM through the GWM is missing for 5 seconds or longer.


Possible Sources


PINPOINT TEST BS : U0531:82
BS1   VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?

Yes GO to BS2
No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BS2   CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, perform the network test.

Does the FCIM pass the network test?

Yes GO to BS3
No
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).


BS3   PERFORM THE FCIM (FRONT CONTROLS INTERFACE MODULE) SELF-TEST
  • Using a diagnostic scan tool, perform the FCIM module self-test.

Are any Diagnostic Trouble Codes (DTCs) recorded?

Yes If equipped with the touchscreen audio system,
REFER to: Information and Entertainment System (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Diagnosis and Testing).

If equipped with the THX® audio system,
REFER to: Information and Entertainment System (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Diagnosis and Testing).
No GO to BS4


BS4   PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3006:16 or DTC U3006:17 recorded?

Yes REFER to DTC Chart: IPC in this section.
No GO to BS5


BS5   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the Programmable Module Installation (PMI), or the Programmable Module Installation (PMI) may not have been carried out.

  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Repeat the IPC self-test.

Is DTC U0420:82 still present?

Yes GO to BS6
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.


BS6   CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new FCIM sensor.
If equipped with the touchscreen audio system,
REFER to: Front Controls Interface Module (FCIM) (415-00A Information and Entertainment System - General Information - Vehicles With: Touchscreen Display, Removal and Installation).

If equipped with the THX® audio system,
REFER to: Front Controls Interface Module (FCIM) (415-00B Information and Entertainment System - General Information - Vehicles With: THX Audio System, Removal and Installation).

CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the IPC self-test. If DTC U0424:82 returns, GO to BS7
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.


BS7   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U3003:16


Refer to Wiring Diagrams Cell 60 for schematic and connector information.

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U3003:16 Battery Voltage: Circuit Voltage Below Threshold Sets in the IPC in continuous memory if the IPC detects battery voltage below 9 volts on the voltage supply circuit for 5 seconds or longer.


Possible Sources


PINPOINT TEST BT : U3003:16
BT1   RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Ignition ON.
  • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
  • Wait 10 seconds.
  • Using a diagnostic scan tool, perform the IPC self-test.

Is DTC U3003:16 still present?

Yes GO to BT2
No The system is operating correctly at this time. The DTC may have been set due to a previous low battery voltage condition.


BT2   CHECK FOR CHARGING SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS) IN THE BCM (BODY CONTROL MODULE)
  • Using a diagnostic scan tool, perform the BCM self-test.

Are any charging system Diagnostic Trouble Codes (DTCs) recorded?

Yes
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Diagnosis and Testing).
No GO to BT3


BT3   CHECK THE BATTERY CONDITION AND STATE OF CHARGE
  • Check the battery condition and verify the battery is fully charged.
    REFER to: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing).

Is the battery OK and fully charged?

Yes GO to BT4
No If the battery is discharged, DIAGNOSE the cause of the low battery condition.
REFER to: Battery (414-01 Battery, Mounting and Cables, Diagnosis and Testing).

If the battery condition fails, INSTALL a new battery.
REFER to: Battery (414-01 Battery, Mounting and Cables, Removal and Installation).


BT4   CHECK THE IPC (INSTRUMENT PANEL CLUSTER) VOLTAGE PID
  • Measure and record the voltage at the battery.
  • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).
  • Monitor the IPC voltage (MODULE_VOLT) PID .

Is the voltage within 0.2 volt of the recorded battery voltage?

Yes GO to BT7
No GO to BT5


BT5   CHECK THE IPC (INSTRUMENT PANEL CLUSTER) VOLTAGE SUPPLY
  • Ignition OFF.
  • Disconnect IPC C220 .
  • Ignition ON.
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-21   Ground



Is the voltage greater than 11 volts?

Yes GO to BT6
No REPAIR the circuit for high circuit resistance.


BT6   CHECK THE IPC (INSTRUMENT PANEL CLUSTER) GROUND
  • Measure:


    Positive Lead Measurement / Action Negative Lead
      C220-21   C220-5



Is the voltage greater than 11 volts?

Yes GO to BT7
No REPAIR the circuit for high circuit resistance.


BT7   CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the IPC connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the IPC connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?

Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.



U3003:17

Normal Operation and Fault Conditions



  IPC DTC Fault Trigger Conditions


DTC Description Fault Trigger Conditions
U3003:17 Battery Voltage: Circuit Voltage Above Threshold Sets in the IPC in continuous memory if the IPC detects battery voltage above 16 volts on the voltage supply circuit for 5 seconds or longer.


Possible Sources


PINPOINT TEST BU : U3003:17
BU1   CHECK FOR OVERCHARGING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN OTHER MODULES
  • Ignition ON.
  • Using a diagnostic scan tool, perform self-test on all modules.
  • Retrieve the continuous memory DTCs from all modules.

Is DTC B1317, B1676, P0563 ( PCM ), U3003:17 or U3006:17 set in more than one module?

Yes DIAGNOSE the overcharging condition.
REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).
No GO to BU2


BU2   CHECK THE BATTERY VOLTAGE
  • Turn off all interior/exterior lights and accessories.
  • Start and run the engine at approximately 2,000 rpm for 3 minutes while monitoring the battery voltage.

Does the battery voltage rise to 15.5 volts or higher?

Yes DIAGNOSE the overcharging condition.
REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).
No GO to BU3


BU3   RECHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U3003:17
  • Ignition OFF.
  • Ignition ON.
  • Using a diagnostic scan tool, clear the continuous memory DTCs.
  • Carry out the IPC self-test.

Is DTC U3003:17 present?

Yes INSTALL a new IPC .
REFER to: Instrument Panel Cluster (IPC) (413-01 Instrumentation, Message Center and Warning Chimes, Removal and Installation).
No The system is operating correctly at this time. The DTC may have been set previously during battery charging or while jump starting the vehicle.